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- Tasks: Assist in managing day-to-day FM services and liaise with tenants for exceptional service.
- Company: Join a respected company committed to diversity and inclusion in the workplace.
- Benefits: Hybrid working policy, career growth opportunities, and a supportive team environment.
- Why this job: Kickstart your career in Facilities Management with hands-on experience and impactful responsibilities.
- Qualifications: 2+ years in Facilities Management or Administration; strong communication and organisational skills.
- Other info: Regular site inspections and collaboration with a dynamic team across multiple locations.
The predicted salary is between 30000 - 40000 £ per year.
An excellent opportunity for someone with Facilities/Property Management experience looking for an established career path into an FM role. As an Assistant Facilities Manager (AFM), you will be responsible for assisting in the front-line management of the day-to-day delivery of FM services on our client’s properties, including the day-to-day management of contracts to deliver both hard and soft services and liaising with tenants on projected works in conjunction with the Facilities Manager (FM) / Head of FM & Sustainability to provide an exceptional FM service.
This includes the effective delivery and assisting with the monitoring of existing and planned preventative maintenance programs, contract management and raising the awareness of our 24/7 Helpdesk acting as a bridge of escalation to the FM/Head of FM & Sustainability. You will cover the duties in the absence of the FM/Head of FM & Sustainability when necessary and work to help ensure statutory compliance is maintained above 95% across the portfolio, assisting in implementing processes and policies as prescribed by the Head of FM & Sustainability.
Your main office base will be Crawley/Gatwick, and we operate a hybrid working policy; however, due to the nature of the role, regular office attendance will be required to update matters with FM / Head of FM & Sustainability and to liaise with relevant Property Managers and the wider team as required.
- Responsible for assisting on the day-to-day operations of multiple sites working alongside FM / Head of FM & Sustainability
- Assist with management of statutory compliance for multiple sites
- Managing performance outsourced services to agreed SLAs with FM / Head of FM & Sustainability
- Quality and performance management of all services including monthly performance reporting and maintenance of the site document registry
- Monthly Site Inspections
- Supporting FM / Head of FM & Sustainability with Sustainability Initiatives
- Inspection of properties in line with agreed frequency
- Accurate management and maintenance of site document registry
- Timely management of helpdesk calls, ensuring calls are escalated to FM / Head of FM & Sustainability (or PM where required)
Previous background in Facilities Management / Administration of a minimum of 2 years is preferable. Skills required include:
- Outlook, Word, Excel with knowledge of any property management systems such as QUBE / ECS / eLogbook / PRISM advantageous
- Budget Management: demonstrable experience in controlling costs, experience and knowledge purchasing and invoicing processes (Awareness of Service Charge, advantageous)
- Working knowledge of Facilities Helpdesk or willingness to learn
- Demonstrable knowledge of existing Health and Safety processes, such as: Issuing of Permit to Work, RAMS, General Risk Assessments and Fire Risk Assessments
- Willing to travel to other SHW Offices and managed sites (located in and around London/M25 north)
SHW is committed to encouraging respect, diversity and inclusion among our workforce and eliminating discrimination. By submitting your application, you acknowledge that your personal data may be shared with other SHW Group subsidiary and affiliate companies in support of this objective. All data will be handled in accordance with applicable data protection legislation and our Privacy Policy.
Assistant Facilities Manager (Contract, Temporary) in Crawley employer: SHW Property
Contact Detail:
SHW Property Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Facilities Manager (Contract, Temporary) in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections in the Facilities Management world. Attend industry events or join online forums where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its FM services. Be ready to discuss how your experience aligns with their needs, especially around contract management and compliance. Show them you’re not just another candidate; you’re the right fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Assistant Facilities Manager role! We love seeing applications directly from our site, and it helps us keep track of all the amazing talent out there. Don’t miss out!
We think you need these skills to ace Assistant Facilities Manager (Contract, Temporary) in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Facilities/Property Management experience. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements and responsibilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Assistant Facilities Manager role. Be sure to mention your experience with contract management and compliance, as these are key aspects of the job.
Showcase Your Tech Skills: Mention any experience you have with property management systems like QUBE or PRISM. If you’re familiar with Outlook, Word, and Excel, let us know! These tools are essential for the role, and we’d love to see your proficiency.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at SHW Property
✨Know Your FM Basics
Brush up on your facilities management knowledge, especially around hard and soft services. Be ready to discuss how you've managed contracts and liaised with tenants in the past. This shows you understand the core responsibilities of the role.
✨Showcase Your Compliance Knowledge
Familiarise yourself with health and safety processes, including risk assessments and permits to work. Be prepared to share examples of how you've ensured compliance in previous roles, as this is crucial for maintaining statutory standards.
✨Demonstrate Financial Acumen
Since budget management is key, think of specific instances where you've controlled costs or prepared service charge budgets. Highlight your experience with financial data and any property management systems you've used, like QUBE or PRISM.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's sustainability initiatives and how they measure performance across their properties. This not only shows your interest but also your proactive approach to understanding the role's impact.