At a Glance
- Tasks: Manage credit control and support accounting for various portfolios.
- Company: Join a dynamic team at SHW, committed to diversity and inclusion.
- Benefits: Gain valuable experience in finance with opportunities for growth.
- Other info: Collaborative environment with a focus on professional development.
- Why this job: Make a real impact by helping clients manage their finances effectively.
- Qualifications: Experience in credit control and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
To provide credit control and accounting support for various portfolios.
Job Dimensions
- Able to download and interrogate data from Qube and extract into Excel.
Key Responsibilities
- All aspects for credit control for various portfolios - emails/letters/calls to customers in arrears.
- Providing property managers with debt reports and lists to authorise legal action.
- Liaising with solicitors to commence legal action.
- Maintaining customer correspondence details and up-to-date records.
- Cover for 'cash inputting' tasks.
- Reporting to client on arrears position as and when requested.
- General support within PM accounts.
- Provide debt reports on request to property managers.
- Report to clients as and when requested.
- Maintaining Qube with 'take-on' data for new business.
- General ad-hoc support to PM Accounts including taking card receipts and other cash inputting tasks.
- Plus any other reasonable tasks that arise resulting from new & existing Property Management instructions.
Communications & working relationships
- Internal: Other Finance department employees, Property Managers within SHW.
- External: Tenants, Clients.
Key performance indicators
- Monitoring and control the level of arrears in accordance with KPI’s agreed with the client.
- Reporting to Property managers when letters have expired and on a timely basis when requested.
- Respond to tenant/client/Property Managers ad hoc requests for information.
- Maintain the suspense account in line with RICS guidelines.
Knowledge, skills and experience required
- Credit control experience.
- Computer literate.
- Good communication and persuasion skills.
- Ability to prioritise.
Equality, diversity and inclusion
SHW is committed to encouraging respect, diversity and inclusion among our workforce and eliminating discrimination. The aim is for our workforce to be representative of all sections of society, and for each employee and client to feel respected in an equitable environment.
Privacy statement
By submitting your application, you acknowledge that your personal data may be shared with other SHW Group subsidiary and affiliate companies in support of this objective. All data will be handled in accordance with applicable data protection legislation and our Privacy Policy.
Credit Controller in Brighton employer: SHW Property
At SHW, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and inclusion. As a Credit Controller, you will benefit from opportunities for professional growth while working in a collaborative environment that encourages communication and teamwork. Our commitment to employee development, coupled with our focus on maintaining a respectful workplace, makes SHW a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Brighton
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and property management sectors. You never know who might have a lead on a Credit Controller role or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some research! Familiarise yourself with Qube and Excel if you haven't already. Showing that you can hit the ground running will make you stand out to potential employers.
✨Tip Number 3
Practice your communication skills! Whether it's through mock interviews or casual chats, being able to articulate your experience and how you handle credit control will give you an edge.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are keen on joining us. Plus, it shows you're serious about landing that Credit Controller position.
We think you need these skills to ace Credit Controller in Brighton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your credit control experience and any relevant skills. We want to see how your background fits with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Credit Controller position. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this role.
Show Off Your Tech Skills:Since the job involves using Qube and Excel, make sure to mention your proficiency with these tools. If you’ve got any specific examples of how you’ve used them in past roles, we’d love to hear about it!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SHW Property
✨Know Your Numbers
Brush up on your credit control experience and be ready to discuss specific examples. Think about how you've managed arrears in the past and be prepared to share metrics or KPIs you've achieved.
✨Master the Tools
Familiarise yourself with Qube and Excel, as these are key tools for the role. If you can, practice downloading and interrogating data beforehand so you can confidently discuss your technical skills during the interview.
✨Communication is Key
Since you'll be liaising with property managers and clients, think of examples where your communication skills made a difference. Be ready to demonstrate how you handle difficult conversations, especially when it comes to customers in arrears.
✨Show Your Team Spirit
This role involves working closely with various teams, so highlight your ability to collaborate. Share experiences where you've supported colleagues or contributed to team goals, showing that you're a team player who values diversity and inclusion.
