At a Glance
- Tasks: Assist in managing residential properties and ensure smooth communication with all stakeholders.
- Company: Dynamic property management firm focused on effective communication and teamwork.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Supportive team environment with potential for career advancement.
- Why this job: Gain hands-on experience in property management while making a real difference.
- Qualifications: Strong communication skills and a willingness to learn about property management.
The predicted salary is between 35000 - 40817 £ per year.
To assist the Residential and Commercial Property Managers in providing effective management of properties within the property management portfolios, ensuring effective communication with Freeholders, Leaseholders, and any other relevant parties at all times.
KEY RESPONSIBILITIES
- Assist in the management of properties within a designated property portfolio.
- Assist with the management of ongoing maintenance demands for each property within the portfolio, as required by the Property Manager.
- React to and address maintenance reports received from Freeholders, Leaseholders, Management Companies and, where applicable, tenants.
- Assist with the management of a pool of authorised contractors to address all aspects of ongoing building maintenance for each property within the property portfolio.
- Assist with the creation, approval and operation of an annual service charge budget for properties within the property portfolio.
- Respond to general enquiries from Freeholders, Leaseholders, Management Companies and, where applicable, Tenants, in a timely and professional manner.
- Assist the Property Manager to organise, and if required to attend General Meetings (AGMs), Directors Meetings and/or Leaseholder Meetings, where applicable, for properties within the property portfolio, and take and produce minutes.
- As directed by the Property Manager, make regular visits to each property within the property portfolio and carry out regular inspections of contractor works to ensure quality and value for money.
- Provide general administrative support to the Property Manager.
- Deputise for Property Managers as required in their absence.
- Answer general telephone and email enquiries, take messages accurately and arrange call-backs where applicable.
- Comply with all requirements of the Governing body, TPI, and the ISO 9001:2015 Quality Management standard.
- Any other applicable duties as assigned by the Management, with due time and notice.
- Work with Property Managers to assist in preparation of draft annual service charge budgets. Once approved and on database, check allocations, monitor receipts and assist Property Managers in submitting year-end accounts to audit.
- Dealing with queries on charges generally.
- Undertake general office duties including opening and allocating post daily, accepting and putting away deliveries and supporting the regional head to maintain an organised, presentable office space.
COMMUNICATIONS
Assistant Property Manager – Residential employer: SHW Property
As an Assistant Property Manager in our vibrant team, you will thrive in a supportive work culture that prioritises professional development and employee well-being. Our commitment to effective communication and collaboration ensures that you will have ample opportunities to grow your skills while managing a diverse portfolio of properties in a dynamic environment. With a focus on quality service and community engagement, we offer a rewarding career path in property management that values your contributions and fosters a sense of belonging.
