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- Tasks: Lead data management and enhance business systems for impactful certification activities.
- Company: Join NQA, a global leader in certification and training services.
- Benefits: Competitive salary, generous leave, private medical insurance, and hybrid working.
- Other info: Embrace inclusivity and personal development in a supportive workplace.
- Why this job: Make a difference with data insights while growing in a dynamic environment.
- Qualifications: Experience in data management and strong analytical skills required.
The predicted salary is between 50000 - 60000 £ per year.
NQA are seeking a Business Systems and Data Manager to join their team based in Dunstable. In this role, you will be responsible for overseeing and enhancing the data, processes, and systems that support NQA’s certification activities. Working closely with senior leadership, you will deliver actionable insights, improve system performance, and support strategic decision-making through high-quality data analysis and reporting.
Overview
- Oversee the maintenance, development and improvement of key business systems, including system integration across NQA and Kiwa.
- Support the adoption of new technologies to improve effectiveness and customer experience.
- Provide leadership and guidance to the wider team, to improve system understanding and performance.
- Produce and review key compliance and operational reports (including UKAS Certcheck, New Work Reconciliation, and late and overdue reporting).
- Manage fee run processes and resolve related system issues.
- Analyse certification, audit, and compliance data to identify trends and insights.
- Develop dashboards and reports to present findings to stakeholders.
- Provide ongoing EQM system support, updates, and record maintenance.
- Support onboarding and training of new users across business systems.
- Ensure high standards of data quality and system output, maintaining accuracy, consistency and compliance across all reporting and processes.
Responsibilities
- Proven experience in business systems or data management within a regulated or certification environment.
- Degree in Business Information Systems or related discipline, or equivalent experience.
- Experience in leading teams, managing projects, and implementing system improvement.
- Experience in data analysis, reporting, and visualisation.
- Strong understanding of compliance frameworks (UKAS experience desirable).
- Strong analytical and problem-solving skills.
- Excellent communication, stakeholder management, organisation, and time management skills.
- Experience with data tools such as SQL and Power BI (or similar).
- Relevant certifications in data, systems, or project management (desirable).
- Ability to travel occasionally, as required.
Qualifications
- Competitive Salary – salary details on request
- 35 hours per week – Monday to Friday, hybrid working (3 days in the office, 2 days from home)
- Generous Annual Leave – Starting at 25 days plus Bank Holidays, increased entitlement with length of service
- Private Medical Insurance
- Enhanced Family Leave – Enhanced maternity, adoption, and shared parental leave with 6 months full pay, plus 3 weeks full pay for paternity leave
- Long service rewards
- Salary Reviews
- Enhanced Pension Contributions
- Life Assurance – 4x your annual salary
- Cycle Loan Scheme
- Electric Power Point Loan
- Free eye tests and contribution towards glasses
- Welcome Pack – Filled with company-branded goodies to kickstart your journey with us
At Kiwa, we deliver results driven by our core values: Ambitious, Reliable, and Engaged the principles that guide how we work with colleagues, customers, and everyone we encounter. We are committed to fostering personal development, encouraging you to be ambitious, explore new ideas, and contribute to making the world a safer, more sustainable place. Here, you’ll thrive in a dynamic environment with ample opportunities for growth and self-development. As an equal opportunity employer, Kiwa celebrates diversity and is dedicated to building an inclusive, supportive workplace. We embrace flexibility in hiring talented individuals from all backgrounds globally, ensuring a work environment free from prejudice, discrimination, and intimidation. Inclusivity and equality are core to who we are, and we uphold these values without exception.
Business Systems and Data Manager in Dunstable employer: SHV Group
Contact Detail:
SHV Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Systems and Data Manager in Dunstable
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the role of Business Systems and Data Manager. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Business Systems and Data Manager in Dunstable
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Systems and Data Manager role. Highlight your experience in data management and any relevant certifications. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your understanding of compliance frameworks and data analysis.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to improve systems and processes. We love seeing quantifiable results, so if you’ve led projects or improved performance, let us know!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload all your documents in one go. Plus, it helps us keep track of your application!
How to prepare for a job interview at SHV Group
✨Know Your Data Inside Out
As a Business Systems and Data Manager, you'll be knee-deep in data analysis and reporting. Make sure you brush up on your knowledge of data tools like SQL and Power BI. Be ready to discuss how you've used these tools in past roles to drive insights and improve system performance.
✨Showcase Your Leadership Skills
This role involves providing guidance to the wider team, so be prepared to share examples of how you've led teams or managed projects in the past. Highlight your experience in improving system understanding and performance, and how you’ve supported others in adopting new technologies.
✨Understand Compliance Frameworks
NQA operates within a regulated environment, so having a solid grasp of compliance frameworks is crucial. Familiarise yourself with UKAS standards and be ready to discuss how you've ensured compliance in previous roles. This will show that you understand the importance of maintaining high standards in data quality and reporting.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and analytical thinking. Prepare for scenario-based questions where you might need to analyse certification or audit data to identify trends. Think of specific examples from your experience where you’ve tackled similar challenges and what the outcomes were.