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- Tasks: Resolve customer issues and carry out installations with precision and care.
- Company: Join ShuttersUp, a trusted brand in bespoke plantation shutters since 2006.
- Benefits: Enjoy a competitive salary, overtime opportunities, and a strong work-life balance.
- Why this job: Be part of a quality-focused team that values craftsmanship and customer satisfaction.
- Qualifications: Experience in installation or carpentry is a plus; must have a full UK driving licence.
- Other info: Dynamic field-based role across London and the South East with great career potential.
The predicted salary is between 30000 - 42000 £ per year.
Service Engineer – Employed Field-Based – Across London & the South East £35–40k salary depending on experience.
Support. Resolve. Delight. At ShuttersUp, we’ve been designing and installing bespoke plantation shutters for homes across the South East since 2006. Now, we’re expanding our service team — and we’re looking for someone hands‑on, customer‑focused, and proud of getting things right. If you’re practical, personable, and love a varied day on the road, this is your chance to join a business that values quality and trust at every step.
Why Join Us?
- Craftsmanship & care: Over 75% of our team joined through customer referrals or personal recommendations.
- Quality‑focused: You’ll represent a brand known for precision and finish. We don’t rush jobs — we do them right.
- Support & stability: Employed, full‑time role with a salary of £35–40k depending on experience. Overtime available with a strong focus on work‑life balance.
What You’ll Do:
- Attend service appointments and resolve customer issues with professionalism and care.
- Carry out installations when required, maintaining the highest standard of finish.
- Provide clear, confident communication to ensure an outstanding customer experience.
- Support our wider fitting team to help maintain our reputation for quality.
What You’ll Need:
- Experience in installation, service, carpentry, or shutters (big plus).
- A positive, solution‑led mindset and strong attention to detail.
- Methodical, tidy and reliable approach to every task.
- Full UK driving licence.
If you take pride in the finish and want to work with a team that shares your standards, we’d love to hear from you.
Speak to our team: If you’d like to learn more about ShuttersUp and what it’s like to join our team, get in touch! Call us on 020 8776 1484 or email info@shuttersup.co.uk to ask us any questions that you have in mind.
Service Engineer/Fitter employer: ShuttersUp Ltd
Contact Detail:
ShuttersUp Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer/Fitter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on ShuttersUp. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your hands-on skills! Since this role is all about being practical and customer-focused, brush up on your installation and service techniques. Maybe even do a mock installation at home to showcase your skills during the interview.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples where you've resolved customer issues or delivered outstanding service. This will demonstrate your solution-led mindset and attention to detail, which are key for this role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance to stand out. Plus, it’s super easy to do!
We think you need these skills to ace Service Engineer/Fitter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match what we're looking for. Highlight any hands-on experience you have in installation or service roles, as this will really catch our eye!
Craft a Personal Cover Letter: Don’t just send a generic cover letter! Take the time to explain why you’re excited about joining ShuttersUp and how your values align with ours. We love seeing genuine enthusiasm!
Showcase Your Customer Focus: Since we pride ourselves on customer satisfaction, share examples of how you've gone above and beyond for customers in previous roles. This will show us you're the right fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ShuttersUp Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to installations and service work. Familiarise yourself with common issues that might arise in the field, especially in carpentry and shutters, as this will show your expertise and readiness to tackle challenges.
✨Showcase Your Customer Focus
Since the role is customer-facing, prepare examples of how you've successfully resolved customer issues in the past. Highlight your communication skills and how you ensure a positive experience for clients, as this aligns perfectly with the company's values.
✨Demonstrate Your Practical Skills
If possible, bring along a portfolio or examples of your previous work. This could include photos of installations or projects you've completed. Being hands-on is key, so showing tangible evidence of your craftsmanship can set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you. Remember, interviews are a two-way street!
