At a Glance
- Tasks: Attend service appointments, resolve customer issues, and carry out installations with care.
- Company: ShuttersUp, a trusted brand in bespoke plantation shutters since 2006.
- Benefits: Salary of £35–40k, overtime options, and a strong focus on work-life balance.
- Other info: Full-time role with opportunities for personal growth and stability.
- Why this job: Join a quality-focused team that values craftsmanship and customer satisfaction.
- Qualifications: Previous shutter experience and a positive, detail-oriented mindset required.
The predicted salary is between 33865 - 41391 £ per year.
Field-Based – Across London & the South East
£35–40k salary dependent on experience
Support. Resolve. Delight. At ShuttersUp, we've been designing and installing bespoke plantation shutters for homes across the South East since 2006. Now, we're expanding our service team — and we're looking for someone hands‑on, customer‑focused, and proud of getting things right. If you're practical, personable, and love a varied day on the road, this is your chance to join a business that values quality and trust at every step.
Why Join Us?
- Craftsmanship & care: Over 75% of our team joined through customer referrals or personal recommendations. That says everything.
- Quality-focused: You’ll represent a brand known for precision and finish. We don’t rush jobs — we do them right.
- Support & stability: Employed, full‑time role with a salary of £35–40k depending on experience. Overtime available with a strong focus on work‑life balance.
What You’ll Do
- Attend service appointments and resolve customer issues with professionalism and care.
- Carry out installations when required, maintaining the highest standard of finish.
- Provide clear, confident communication to ensure an outstanding customer experience.
- Support our wider fitting team to help maintain our reputation for quality.
What You’ll Need
- Previous shutter experience required.
- A positive, solution‑led mindset and strong attention to detail.
- Methodical, tidy and reliable approach to every task.
As part of onboarding, every team member spends time understanding our in‑home consultation and installation process, where trust and customer care are essential. Please note: all roles at ShuttersUp require a DBS check.
Service Engineer employer: ShuttersUp Ltd
At ShuttersUp Ltd, we pride ourselves on being an excellent employer, offering a supportive work culture that values precision and customer satisfaction. Our team members enjoy competitive salaries, opportunities for overtime, and the chance to grow their skills in a dynamic environment across London and the South East. Join us to be part of a company that prioritises quality and employee development, ensuring you have the tools and support needed for a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch ShuttersUp Ltd's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at ShuttersUp Ltd. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at ShuttersUp Ltd
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at ShuttersUp Ltd.
