At a Glance
- Tasks: Assist customers with storage solutions and manage store operations.
- Company: Join Shurgard, Europe's largest self-storage provider with a strong team culture.
- Benefits: Enjoy a competitive salary, bonuses, 22 days holiday, and health perks.
- Other info: Fast application process with clear career progression opportunities.
- Why this job: Be part of a dynamic team making a difference in people's lives during transitions.
- Qualifications: Retail experience and a passion for customer service are key.
The predicted salary is between 27600 - 27600 £ per year.
Shurgard is the largest self-storage provider in Europe, with over 200 self-storage centres in 7 countries. We help people store their belongings during significant life changes, living by our values of service, security, reliability, flexibility, convenience, and cleanliness.
Benefits:
- Guaranteed monthly salary with fixed shift working hours: Monday-Friday: 09:00 - 18:00; Saturday: 10:00 - 16:00; Sunday: 10:00 - 15:00.
- Bonus scheme, 22 days holiday plus bank holidays, company pension scheme, private medical insurance, discounts on retail and tech, internal recognition & rewards.
- Tailored and ongoing training opportunities.
- Promotion opportunity to Store Manager and District Trainer.
- Clear and proven structures and processes.
- Uniform provided.
Job Responsibilities:
- Advising customers face to face in the store, over the phone, online, and via email.
- Renting storage rooms, merchandise sales, and achieving targets.
- Supporting existing customers with queries and issues.
- Store maintenance duties and cleaning.
- General administrative activities and contract management.
- Support for the smooth operation of our stores.
Candidate Profile:
- Retail/commercial work experience (e.g. consultative sales or customer service).
- Enjoy advising and convincing customers.
- Ability to work alone and in a team.
- Reliable, honest, and committed.
- Interest in further training and promotion opportunities.
- Willingness to keep the warehouse clean.
- Desirable: Microsoft Office skills (Outlook and Word).
Next Steps:
- Step 1: Send us your CV.
- Step 2: We will contact you within a few days.
- Step 3: Short video interview with the HR department.
- Step 4: Personal interview with the District Manager.
- Step 5: Decision on hiring on the same day or the following day.
Contract type: Permanent
Location: Portsmouth, United Kingdom
Salary: £27,600
Other compensation: 22 days annual leave, plus 8 public holidays, pension scheme, private medical insurance, life assurance benefit at 4 x basic salary, income protection policy, bike2work scheme, eyesight test voucher, perks (benefits and reward platform), Help@hand (health and wellbeing support).
Assistant store manager Portsmouth £27,600 (Covering Fareham / Chichester) plus bonus and benefits employer: SHURGARD
Shurgard is an exceptional employer, offering a supportive work culture that prioritises employee well-being and growth. With guaranteed monthly salaries, a comprehensive benefits package including bonuses, private medical insurance, and tailored training opportunities, employees can thrive in their roles while enjoying a clear path for advancement. Located in Portsmouth, the company fosters a collaborative environment where team members are recognised for their contributions and encouraged to develop their skills.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant store manager Portsmouth £27,600 (Covering Fareham / Chichester) plus bonus and benefits
✨Tip Number 1
Get to know Shurgard! Research the company values and services so you can show off your knowledge during interviews. This will help us see that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since the role involves advising customers, think of examples from your past experiences where you've successfully helped someone. We love to hear about real-life situations!
✨Tip Number 3
Dress to impress! Even if it's a video interview, make sure you look professional. It shows us that you take the opportunity seriously and are ready to represent Shurgard well.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of us. Plus, it makes tracking your application easier, so you won't miss any updates.
We think you need these skills to ace Assistant store manager Portsmouth £27,600 (Covering Fareham / Chichester) plus bonus and benefits
Some tips for your application 🫡
Craft a Catchy CV:Your CV is your first impression, so make it count! Highlight your retail experience and customer service skills, and don’t forget to tailor it to the Assistant Store Manager role at Shurgard.
Show Your Personality:In your cover letter, let your personality shine through! We want to see your enthusiasm for helping customers and your commitment to teamwork. Be genuine and relatable!
Be Clear and Concise:When filling out your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read and understand your qualifications and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the quickest way for us to receive your application and get the ball rolling on your journey with Shurgard.
How to prepare for a job interview at SHURGARD
✨Know Your Stuff
Before the interview, make sure you understand Shurgard's values and services. Familiarise yourself with their self-storage solutions and think about how your previous retail or customer service experience aligns with their mission of providing excellent service.
✨Showcase Your Customer Skills
During the interview, be ready to share specific examples of how you've successfully advised customers in the past. Highlight your consultative sales approach and any situations where you resolved customer queries effectively.
✨Be Team-Oriented Yet Independent
Shurgard values both teamwork and the ability to work independently. Prepare to discuss instances where you've thrived in a team setting, as well as times when you've taken initiative on your own. This will show that you're adaptable and reliable.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. Inquire about training opportunities and potential career progression, which shows your interest in growing with Shurgard.
