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- Tasks: Assist customers with storage solutions and manage store operations.
- Company: Join Shurgard, Europe's largest self-storage provider with a strong team culture.
- Benefits: Enjoy a competitive salary, bonuses, 13.5 days holiday, and health perks.
- Other info: Fast application process with clear promotion paths and ongoing training.
- Why this job: Gain valuable retail experience and opportunities for career advancement.
- Qualifications: Retail experience and a passion for customer service are preferred.
The predicted salary is between 15570 - 15570 £ per year.
Shurgard is the largest self-storage provider in Europe, with over 200 self-storage centres in 7 countries. We help people store their belongings during significant life changes, living by our values of service, security, reliability, flexibility, convenience, and cleanliness.
Benefits:
- Guaranteed monthly salary with fixed shift working hours.
- Bonus scheme, 13.5 days holiday plus bank holidays, company pension scheme, private medical insurance, discounts on retail and tech, internal recognition & rewards.
- Tailored and ongoing training opportunities.
- Promotion opportunity to Store Manager and District Trainer.
- Clear and proven structures and processes.
- Uniform provided.
Job Responsibilities:
- Advising customers face to face in the store, over the phone, online, and via email.
- Renting storage rooms, merchandise sales, and achieving targets.
- Supporting existing customers with queries and issues.
- Store maintenance duties and cleaning.
- General administrative activities and contract management.
- Support for the smooth operation of our stores.
Candidate Profile:
- Retail/commercial work experience (e.g. consultative sales or customer service).
- Enjoy advising and convincing customers.
- Able to work alone and in a team.
- Reliable, honest, and committed.
- Interested in further training and promotion opportunities.
- Willing to keep the warehouse clean.
- Desirable: Microsoft Office skills (Outlook and Word).
Next Steps:
- Send us your CV.
- We will contact you within a few days.
- Short video interview with the HR department.
- Personal interview with the District Manager.
- Decision on hiring on the same day or the following day.
Contract Type: Fixed Term
Location: United Kingdom, Harlow
Minimum Education Required: Secondary school
Minimum Experience Required: Less than 2 years
Assistant Store Manager Harlow Fixed term 1 year 3 days a week £15,570 plus bonus and benefits employer: SHURGARD
Contact Detail:
SHURGARD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager Harlow Fixed term 1 year 3 days a week £15,570 plus bonus and benefits
✨Tip Number 1
Get to know Shurgard! Familiarise yourself with their values and services. When you walk into that interview, show them you understand what they stand for and how you can contribute to their mission.
✨Tip Number 2
Practice your customer service skills! Since the role involves advising customers face-to-face and online, think of scenarios where you can demonstrate your ability to handle queries and provide solutions effectively.
✨Tip Number 3
Be ready to talk about your previous retail experience. Highlight specific examples where you’ve successfully met targets or improved customer satisfaction. This will show you’re not just a good fit, but a great one!
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application in front of the right people. Plus, it shows you’re proactive and keen on joining the Shurgard team.
We think you need these skills to ace Assistant Store Manager Harlow Fixed term 1 year 3 days a week £15,570 plus bonus and benefits
Some tips for your application 🫡
Craft a Catchy CV: Your CV is your first impression, so make it count! Highlight your retail experience and customer service skills, and don’t forget to tailor it to the Assistant Store Manager role at Shurgard.
Show Your Personality: We want to see the real you! In your application, let your personality shine through. Share why you’re passionate about helping customers and how you embody our values of service and reliability.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate clarity, so make sure your skills and experiences are easy to understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the quickest way for us to receive your application and get the ball rolling. We can’t wait to hear from you!
How to prepare for a job interview at SHURGARD
✨Know Your Stuff
Before the interview, make sure you understand Shurgard's values and services. Familiarise yourself with their operations and how they help customers during significant life changes. This will show your genuine interest in the company and its mission.
✨Showcase Your Customer Service Skills
Since the role involves advising customers face-to-face and over various channels, prepare examples from your past experiences where you've successfully handled customer queries or sales. Highlight your ability to connect with people and provide solutions.
✨Be Ready for Practical Questions
Expect questions about how you would handle specific scenarios in the store, such as dealing with a difficult customer or maintaining cleanliness. Think through these situations beforehand and be ready to discuss your approach.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about training opportunities, team dynamics, or what success looks like in the Assistant Store Manager role. This shows your enthusiasm and commitment to growth within the company.