At a Glance
- Tasks: Assist customers with storage solutions and manage store operations.
- Company: Join Shurgard, Europe's largest self-storage provider with a strong team culture.
- Benefits: Enjoy a competitive salary, bonuses, 22 days holiday, and health perks.
- Other info: Fast application process with clear promotion paths and ongoing training.
- Why this job: Make a difference in people's lives while growing your career in retail.
- Qualifications: Retail experience and a passion for customer service are ideal.
The predicted salary is between 27600 - 27600 £ per year.
Shurgard is the largest self-storage provider in Europe, with over 200 self-storage centres in 7 countries. We help people store their belongings during significant life changes, living by our values of service, security, reliability, flexibility, convenience, and cleanliness.
Benefits:
- Guaranteed monthly salary with fixed shift working hours: Monday-Friday: 09:00 - 18:00; Saturday: 10:00 - 16:00; Sunday: 10:00 - 15:00.
- A multitude of benefits including a bonus scheme, 22 days holiday plus bank holidays, company pension scheme, private medical insurance, discounts on retail and tech, internal recognition & rewards, and more!
- Tailored and ongoing training opportunities.
- Promotion opportunity to Store Manager and District Trainer.
- Clear and proven structures and processes.
- Uniform provided.
Job Responsibilities:
- Advising customers face to face in the store, over the phone, online, and via email.
- Renting storage rooms, merchandise sales, and achieving required targets.
- Supporting existing customers with queries and issues.
- Store maintenance duties and cleaning.
- General administrative activities and contract management.
- Support for the smooth operation of our stores.
Candidate Profile:
- Retail/commercial work experience (e.g. consultative sales or customer service).
- Enjoy advising and convincing customers.
- Ability to work alone and in a team.
- Reliable, honest, and committed.
- Interest in further training and promotion opportunities.
- Willingness to keep the warehouse clean.
- Desirable: Microsoft Office skills (Outlook and Word).
Next Steps:
To find out if our job fits you, we have a fast and transparent application process:
- Step 1: Send us your CV.
- Step 2: We will contact you within a few days.
- Step 3: Short video interview with the HR department.
- Step 4: Personal interview with the District Manager and subsequent job familiarisation.
- Step 5: Decision on hiring on the same day or the following day.
Contract Type: Permanent
Location: United Kingdom, Croydon Purley Way
Salary: £27,600
Other Compensation: 22 days annual leave, plus 8 public holidays, pension scheme, private medical insurance, life assurance benefit at 4 x basic salary, income protection policy, bike2work scheme, eyesight test voucher, perks (benefits and reward platform), Help@hand (health and wellbeing support).
Assistant store manager Croydon Purley Way £27,600 plus monthly bonus and benefits employer: SHURGARD
Shurgard is an exceptional employer, offering a supportive work culture that prioritises employee well-being and growth. With guaranteed monthly salaries, a comprehensive benefits package including bonuses, private medical insurance, and tailored training opportunities, employees are encouraged to develop their skills and advance within the company. Located in Croydon, the role of Assistant Store Manager provides a dynamic environment where you can make a meaningful impact while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant store manager Croydon Purley Way £27,600 plus monthly bonus and benefits
✨Tip Number 1
Get to know Shurgard! Familiarise yourself with their values and services. When you walk into that interview, show us you understand what makes them tick and how you can contribute to their mission.
✨Tip Number 2
Practice your customer service skills! Since the role involves advising customers face-to-face and over the phone, think of scenarios where you’ve successfully helped someone. We want to hear those stories!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interviews. It shows us you’re serious about the role and respect the company culture.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of us. Plus, it streamlines the process, so you can get to that video interview sooner rather than later.
We think you need these skills to ace Assistant store manager Croydon Purley Way £27,600 plus monthly bonus and benefits
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Assistant Store Manager role. Highlight any retail or customer service experience you have, as well as your ability to work both independently and in a team.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your values align with Shurgard's. Mention specific examples of how you've provided excellent customer service in the past.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. Avoid jargon and make sure your key achievements stand out. We want to see what makes you the perfect fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website for a smooth application process. It’s quick and easy, and you’ll be one step closer to joining the Shurgard family!
How to prepare for a job interview at SHURGARD
✨Know Your Stuff
Before the interview, make sure you understand Shurgard's values and services. Familiarise yourself with their operations and how they cater to customer needs. This will show your genuine interest in the company and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since the role involves advising customers, prepare examples from your past experiences where you've successfully handled customer queries or sales. Highlight your ability to work both independently and as part of a team, as this is crucial for the position.
✨Dress the Part
Even though it’s a store manager role, first impressions matter! Dress smartly and professionally for your interview. It reflects your seriousness about the job and aligns with the cleanliness and professionalism that Shurgard values.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during your interview. This could be about the training opportunities or the promotion path to Store Manager. It shows you're thinking long-term and are genuinely interested in growing with the company.
