At a Glance
- Tasks: Assist customers with storage solutions and manage store operations.
- Company: Join Shurgard, Europe's largest self-storage provider with a strong team culture.
- Benefits: Enjoy a competitive salary, bonuses, 22 days holiday, and private medical insurance.
- Other info: Fast application process with clear promotion paths and ongoing training.
- Why this job: Gain valuable retail experience and opportunities for career advancement.
- Qualifications: Retail experience and a passion for customer service are preferred.
The predicted salary is between 16560 - 16560 £ per year.
Shurgard is the largest self-storage provider in Europe, with over 200 self-storage centres in 7 countries. We help people store their belongings during significant life changes, living by our values of service, security, reliability, flexibility, convenience, and cleanliness.
Benefits:
- Guaranteed monthly salary
- A multitude of benefits including a bonus scheme, 22 days holiday plus bank holidays pro-rata, company pension scheme, private medical insurance, discounts on retail and tech, internal recognition & rewards, and more!
- Tailored and ongoing training opportunities.
- Promotion opportunity to Store Manager and District Trainer.
- Clear and proven structures and processes.
- Uniform provided.
Job Responsibilities:
- Advising customers face to face in the store, over the phone, online, and via email.
- Renting storage rooms, merchandise sales, and achieving required targets.
- Supporting existing customers with queries and issues.
- Store maintenance duties and cleaning.
- General administrative activities and contract management.
- Support for the smooth operation of our stores.
Candidate Profile:
- Retail/commercial work experience (e.g. consultative sales or customer service).
- Enjoy advising and convincing customers.
- Ability to work alone and in a team.
- Reliable, honest, and committed.
- Interest in further training and promotion opportunities.
- Willingness to keep the warehouse clean.
- Desirable: Microsoft Office skills (Outlook and Word).
Next Steps:
To find out if this job fits you, we have a fast and transparent application process:
- Step 1: Send us your CV.
- Step 2: We will contact you within a few days.
- Step 3: Short video interview with the HR department.
- Step 4: Personal interview with the District Manager and subsequent job familiarisation.
- Step 5: Decision on hiring on the same day or the following day.
Contract Type: Permanent
Location: Croydon, United Kingdom
Salary: £16,560
Other Compensation: 22 days annual leave, plus 8 public holidays (pro-rata), pension scheme, private medical insurance, life assurance benefit at 4x basic salary, income protection policy, bike2work scheme, eyesight test voucher, perks (benefits and reward platform), Help@hand (health and wellbeing support).
Assistant Store Manager £16,560 P/T 3 days Croydon (Purley Way, South Croydon, Fiveways & Norbury) employer: SHURGARD
Shurgard is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With tailored training opportunities, a clear path for promotion, and a comprehensive benefits package including private medical insurance and a bonus scheme, employees in Croydon can thrive in their roles while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager £16,560 P/T 3 days Croydon (Purley Way, South Croydon, Fiveways & Norbury)
✨Tip Number 1
Get to know Shurgard! Familiarise yourself with their values and services. When you walk into that interview, show them you understand what they stand for and how you can contribute to their mission.
✨Tip Number 2
Practice your customer service skills! Since the role involves advising customers, think of scenarios where you’ve successfully helped someone. Share those stories during your interview to demonstrate your experience.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A neat appearance shows you care about the role and the company.
✨Tip Number 4
Apply through our website! It’s the quickest way to get noticed. Plus, it shows you’re proactive and genuinely interested in joining the Shurgard team.
We think you need these skills to ace Assistant Store Manager £16,560 P/T 3 days Croydon (Purley Way, South Croydon, Fiveways & Norbury)
Some tips for your application 🫡
Craft a Catchy CV:Your CV is your first impression, so make it count! Highlight your retail experience and customer service skills, and don’t forget to tailor it to the Assistant Store Manager role at Shurgard.
Show Your Personality:We love seeing your personality shine through in your application. Use a friendly tone and let us know why you’re passionate about helping customers and working in a team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot and relevant to the job.
Apply Through Our Website:Don’t forget to apply through our website! It’s the quickest way for us to receive your application and get the ball rolling on your journey with Shurgard.
How to prepare for a job interview at SHURGARD
✨Know Your Stuff
Before the interview, make sure you understand Shurgard's values and services. Familiarise yourself with their self-storage solutions and think about how your previous retail or customer service experience aligns with their mission to provide excellent service.
✨Showcase Your Customer Skills
During the interview, be ready to share specific examples of how you've successfully advised customers in the past. Highlight your consultative sales approach and any situations where you resolved customer queries effectively.
✨Be a Team Player
Shurgard values teamwork, so be prepared to discuss how you work well both independently and as part of a team. Share experiences that demonstrate your reliability and commitment to achieving team goals.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
