At a Glance
- Tasks: Assist customers, manage store operations, and achieve sales targets in a dynamic retail environment.
- Company: Join Shurgard, Europe's largest self-storage provider with a strong focus on service and reliability.
- Benefits: Enjoy a competitive salary, monthly bonuses, 22 days holiday, and private medical insurance.
- Other info: Fast application process with clear career progression and ongoing training.
- Why this job: Gain valuable retail experience and opportunities for promotion in a supportive team.
- Qualifications: Retail experience and a passion for customer service are ideal.
The predicted salary is between 27600 - 27600 £ per year.
Shurgard is the largest self-storage provider in Europe, with over 200 self-storage centres in 7 countries. We help people store their belongings during significant life changes, living by our values of service, security, reliability, flexibility, convenience, and cleanliness.
Benefits:
- Guaranteed monthly salary with fixed shift working hours.
- A multitude of benefits including a bonus scheme, 22 days holiday plus bank holidays, company pension scheme, private medical insurance, discounts on retail and tech, internal recognition & rewards, and more!
- Tailored and ongoing training opportunities.
- Promotion opportunity to Store Manager and District Trainer.
- Clear and proven structures and processes.
- Uniform provided.
Job Responsibilities:
- Advising customers face to face in the store, over the phone, online, and via email.
- Renting storage rooms, merchandise sales, and achieving required targets.
- Supporting existing customers with queries and issues.
- Store maintenance duties and cleaning.
- General administrative activities and contract management.
- Support for the smooth operation of our stores.
Candidate Profile:
- Ideally have retail/commercial work experience (e.g. consultative sales or customer service).
- Enjoy advising and convincing customers.
- Ability to work alone and in a team.
- Reliable, honest, and committed.
- Interest in further training and promotion opportunities.
- Willingness to keep the warehouse clean.
- Desirable: Microsoft Office skills (Outlook and Word).
Next Steps:
- Step 1: Send us your CV.
- Step 2: We will contact you within a few days.
- Step 3: Short video interview with the HR department.
- Step 4: Personal interview with the District Manager and subsequent job familiarisation.
- Step 5: Decision on hiring on the same day or the following day.
Contract Type: Permanent
Location: United Kingdom, Crawley
Salary: £27,600
Other Compensation: 22 days annual leave, plus 8 public holidays, pension scheme, private medical insurance, life assurance benefit at 4 x basic salary, income protection policy, bike2work scheme, eyesight test voucher, perks (benefits and reward platform), Help@hand (health and wellbeing support).
StudySmarter Expert Advice🤫
We think this is how you could land Assistant store manager Crawley £27,600 plus monthly bonus and benefits
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like SHURGARD, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like SHURGARD!
We think you need these skills to ace Assistant store manager Crawley £27,600 plus monthly bonus and benefits
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at SHURGARD, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at SHURGARD and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show SHURGARD that you’re ready to jump in and contribute right away!
How to prepare for a job interview at SHURGARD
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
