At a Glance
- Tasks: Assist customers with storage solutions and manage store operations.
- Company: Join Shurgard, Europe's largest self-storage provider with a strong team culture.
- Benefits: Enjoy a competitive salary, monthly bonuses, and great perks like private medical insurance.
- Other info: Fast application process with clear promotion paths and ongoing training opportunities.
- Why this job: Be part of a dynamic team helping people during life changes while growing your career.
- Qualifications: Retail experience and a passion for customer service are key.
The predicted salary is between 27600 - 27600 £ per year.
Shurgard is the largest self-storage provider in Europe, with over 200 self-storage centres in 7 countries. We help people store their belongings during significant life changes, living by our values of service, security, reliability, flexibility, convenience, and cleanliness.
Benefits:
- Guaranteed monthly salary with fixed shift working hours: Monday-Friday: 09:00 - 18:00; Saturday: 10:00 - 16:00; Sunday: 10:00 - 15:00.
- A multitude of benefits including a bonus scheme, 22 days holiday plus bank holidays, company pension scheme, private medical insurance, discounts on retail and tech, internal recognition & rewards, and more!
- Tailored and ongoing training opportunities.
- Promotion opportunity to Store Manager and District Trainer.
- Clear and proven structures and processes.
- Uniform provided.
Job Responsibilities:
- Advising customers face to face in the store, over the phone, online, and via email.
- Renting storage rooms, merchandise sales, and achieving required targets.
- Supporting existing customers with queries and issues.
- Store maintenance duties and cleaning.
- General administrative activities and contract management.
- Support for the smooth operation of our stores.
Candidate Profile:
- Retail/commercial work experience (e.g. consultative sales or customer service) is ideal.
- Enjoy advising and convincing customers.
- Ability to work alone and in a team.
- Reliable, honest, and committed.
- Interest in further training and promotion opportunities.
- Willingness to keep the warehouse clean.
- Desirable knowledge of Microsoft Office: Outlook and Word.
Next Steps:
- Step 1: Send us your CV.
- Step 2: We will contact you within a few days.
- Step 3: Short video interview with the HR department.
- Step 4: Personal interview with the District Manager and subsequent job familiarisation.
- Step 5: Decision on hiring on the same day or the following day.
Contract Type: Permanent
Location: United Kingdom, Basingstoke
Salary: £27,600
Other Compensation: 22 days annual leave, plus 8 public holidays, pension scheme, private medical insurance, life assurance benefit at 4 x basic salary, income protection policy, bike2work scheme, eyesight test voucher, perks (benefits and reward platform), Help@hand (health and wellbeing support).
Assistant store manager Basingstoke £27,600 plus monthly bonus and benefits employer: SHURGARD
Shurgard is an exceptional employer, offering a supportive work culture that prioritises employee well-being and growth. With guaranteed monthly salaries, a comprehensive benefits package including bonuses, private medical insurance, and tailored training opportunities, employees in Basingstoke can thrive both personally and professionally. The clear career progression paths and commitment to maintaining a clean and secure environment make Shurgard a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant store manager Basingstoke £27,600 plus monthly bonus and benefits
✨Tip Number 1
Get to know Shurgard! Research their values and services so you can show how you align with their mission during interviews. This will help you stand out as a candidate who truly understands the company.
✨Tip Number 2
Practice your customer service skills! Since the role involves advising customers, think of scenarios where you’ve successfully helped someone. Share these stories in your interview to demonstrate your experience.
✨Tip Number 3
Be ready for that video interview! Make sure you’re in a quiet space, dress smartly, and have a good internet connection. Show your enthusiasm for the role and be prepared to discuss how you can contribute to the team.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, it shows you’re proactive and serious about joining the Shurgard family.
We think you need these skills to ace Assistant store manager Basingstoke £27,600 plus monthly bonus and benefits
Some tips for your application 🫡
Craft a Catchy CV:Your CV is your first impression, so make it count! Highlight your retail experience and customer service skills, and don’t forget to tailor it to the Assistant Store Manager role at Shurgard.
Show Your Personality:We love seeing your personality shine through in your application. Use a friendly tone and let us know why you’re passionate about helping customers and working in a team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot and relevant to the job description.
Apply Through Our Website:Don’t forget to apply through our website! It’s the quickest way for us to receive your application and get the ball rolling on your journey with Shurgard.
How to prepare for a job interview at SHURGARD
✨Know Your Stuff
Before the interview, make sure you understand Shurgard's values and services. Familiarise yourself with their operations and how they cater to customer needs. This will help you demonstrate your genuine interest in the company and show that you're ready to contribute.
✨Showcase Your Customer Service Skills
Since the role involves advising customers face-to-face and over the phone, prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. Highlight your consultative sales approach and how you can convince customers effectively.
✨Be Ready for Teamwork Questions
The job requires both independent work and teamwork. Think of instances where you've collaborated with others to achieve a goal or worked alone to meet targets. Be prepared to discuss how you balance these two aspects in your work style.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the role, training opportunities, or the company culture. This shows your enthusiasm and helps you gauge if Shurgard is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.
