At a Glance
- Tasks: Assist customers in-store, online, and over the phone while managing storage rentals.
- Company: Join Shurgard Europe, the leading self-storage operator with a vibrant team.
- Benefits: Enjoy a competitive salary, monthly bonuses, 22 days holiday, and private medical insurance.
- Other info: Fast application process with potential for immediate hiring decisions.
- Why this job: Gain valuable retail experience with clear paths for promotion and ongoing training.
- Qualifications: Retail experience and a passion for customer service are essential.
The predicted salary is between 27600 - 27600 £ per year.
Assistant store manager Plumstead/Woolwich £27,600 plus monthly bonus and benefits
- Guaranteed monthly salary with fixed shift working hours.
- A multitude of benefits include a bonus scheme, 22 days holiday plus bank holidays, company pension scheme, private medical insurance, discounts on retail and tech, internal recognition & rewards, and lots more!
- Tailored and ongoing training opportunities.
- Promotion opportunity to Store Manager and District Trainer.
- Clear and proven structures and processes.
- Uniform provided.
Let´s talk about the JOB!
- Advising interested customers on site face to face in the store, over the phone, online and via email.
- Renting of our storage rooms, merchandise sales and achieving the required targets.
- Supporting existing customers with queries and any issues.
- General administrative activities and contract management.
- Support for the smooth operation of our stores.
LET'S TALK ABOUT YOU
Let´s talk about YOU!
- You ideally have retail / commercial work experience(e.g. consultative sales or customer service).
- You enjoy advising and convincing customers.
- You can work alone and in a team.
- You are reliable, honest, and committed.
- You are interested in further training and promotion opportunities.
- You do not mind keeping the warehouse clean.
- Microsoft Office: Outlook and Word is desirable
Let´s talk about NEXT STEPS!
To find out together if our job fits you, we have a fast and transparent application process:
Step 1: You send us your CV.
Step 2: We will contact you within a few days.
Step 3: Short video interview with the HR department
Step 4: Personal interview with the District Manager and subsequent getting to know the job.
Step 5: Decision on hiring on the same day or the following day.
LET'S TALK ABOUT OUR OFFER
Lets talk about SHURGARD Europe!
With more than 750 employees and over 270 stores in seven European countries (Netherlands, France, Sweden, UK, Belgium, Germany and Denmark), Shurgard Europe is the largest developer, owner and operator of self-storage in Europe.
Job Assistant store manager Plumstead/Woolwich £27,600 plus monthly bonus and benefits employer: Shurgard Self Storage
Shurgard Self-Storage is an excellent employer that prioritises employee well-being and growth, offering a supportive work culture in Croydon. With benefits such as 22 days holiday, private medical insurance, and opportunities for training and internal recognition, employees are encouraged to develop their skills and advance their careers. Join us to be part of a team that values customer service and fosters a rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Job Assistant store manager Plumstead/Woolwich £27,600 plus monthly bonus and benefits
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Shurgard Self Storage, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Shurgard Self Storage!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Shurgard Self Storage, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Shurgard Self Storage and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Shurgard Self Storage that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Shurgard Self Storage
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
