At a Glance
- Tasks: Assist customers face-to-face, online, and over the phone while managing store operations.
- Company: Join a dynamic retail team with a focus on customer service and growth.
- Benefits: Enjoy a competitive salary, monthly bonuses, 22 days holiday, and private medical insurance.
- Other info: Work in a supportive environment with opportunities for career advancement.
- Why this job: Gain valuable retail experience with clear paths for promotion and ongoing training.
- Qualifications: Retail experience and a passion for customer service are preferred.
The predicted salary is between 27600 - 27600 £ per year.
£27,600 plus monthly bonus and benefits. Guaranteed monthly salary with fixed shift working hours:
- Monday-Friday: 09:00 - 18:00
- Saturday: 10:00 - 16:00
- Sunday: 10:00 - 15:00
A multitude of benefits include a bonus scheme, 22 days holiday plus bank holidays, company pension scheme, private medical insurance, discounts on retail and tech, internal recognition & rewards, and lots more! Tailored and ongoing training opportunities. Promotion opportunity to Store Manager and District Trainer. Clear and proven structures and processes. Uniform provided.
Job Responsibilities:
- Advising interested customers on site face to face in the store, over the phone, online and via email.
- Renting of our storage rooms, merchandise sales and achieving the required targets.
- Supporting existing customers with queries and any issues.
- General administrative activities and contract management.
- Support for the smooth operation of our stores.
Candidate Profile:
- You ideally have retail / commercial work experience (e.g. consultative sales or customer service).
- You enjoy advising and convincing customers.
- You can work alone and in a team.
- You are reliable, honest, and committed.
- You are interested in further training and promotion opportunities.
- You do not mind keeping the warehouse clean.
- Microsoft Office: Outlook and Word is desirable.
Job Assistant Store Manager in Dartford employer: Shurgard Self Storage
As an Assistant Store Manager in Crayford, you will thrive in a supportive and dynamic work environment that prioritises employee well-being and growth. With a competitive salary, generous benefits including a bonus scheme, and tailored training opportunities, we empower our team members to advance their careers while enjoying a healthy work-life balance. Join us to be part of a culture that values recognition, teamwork, and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Job Assistant Store Manager in Dartford
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the store and its values. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your customer service skills! Since the role involves advising customers, think of examples from your past experiences where you've successfully helped someone. This will make you stand out during the interview.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something smart-casual that reflects the store's vibe. It shows you care about making a good impression and are ready to represent the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Job Assistant Store Manager in Dartford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Assistant Store Manager role. Highlight any retail or customer service experience you have, and don’t forget to mention your ability to work both independently and as part of a team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences make you a great fit. Be sure to mention your interest in training and promotion opportunities too!
Show Off Your Communication Skills:Since you'll be advising customers face-to-face, over the phone, and online, it's important to demonstrate your communication skills in your application. Use clear and concise language, and make sure to proofread for any errors!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Shurgard Self Storage
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As an Assistant Store Manager, you'll be advising customers face-to-face and online. Prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. This will demonstrate your ability to provide excellent service.
✨Be Ready for Role-Specific Questions
Expect questions related to retail operations, sales targets, and team management. Think about how you can contribute to achieving targets and supporting your team. Practising these scenarios will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about training opportunities, team dynamics, or what success looks like in the role. It shows you're engaged and serious about the position.
