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For Companies At a Glance
- Tasks: Assist customers face-to-face, online, and over the phone while managing store operations.
- Company: Join Shurgard, Europe's largest self-storage provider with a strong team culture.
- Benefits: Enjoy a competitive salary, monthly bonuses, 22 days holiday, and private medical insurance.
- Why this job: Gain valuable retail experience and opportunities for promotion in a dynamic environment.
- Qualifications: Retail experience and a passion for customer service are preferred.
- Other info: Fast application process with clear career progression and ongoing training.
The predicted salary is between 21000 - 30000 £ per year.
Let’s talk about the BENEFITS!
- Guaranteed monthly salary with fixed shift working hours.
- A multitude of benefits include a bonus scheme, 22 days holiday plus bank holidays, company pension scheme, private medical insurance, discounts on retail and tech, internal recognition & rewards, and lots more!
- Tailored and ongoing training opportunities.
- Promotion opportunity to Store Manager and District Trainer.
- Clear and proven structures and processes.
- Uniform provided.
Let’s talk about the JOB!
- Advising interested customers on site face to face in the store, over the phone, online and via email.
- Renting of our storage rooms, merchandise sales and achieving the required targets.
- Supporting existing customers with queries and any issues.
- General administrative activities and contract management.
- Support for the smooth operation of our stores.
Let’s talk about YOU!
- You ideally have retail / commercial work experience (e.g. consultative sales or customer service).
- You enjoy advising and convincing customers.
- You can work alone and in a team.
- You are reliable, honest, and committed.
- You are interested in further training and promotion opportunities.
- You do not mind keeping the warehouse clean.
- Microsoft Office: Outlook and Word is desirable.
Let’s talk about NEXT STEPS!
- Step 1: You send us your CV.
- Step 2: We will contact you within a few days.
- Step 3: Short video interview with the HR department.
- Step 4: Personal interview with the District Manager and subsequent getting to know the job.
- Step 5: Decision on hiring on the same day or the following day.
Contract type: Permanent Full Time Equivalent % 100%
We offer:
- 22 days annual leave, plus 8 public holidays.
- Private medical insurance.
- Life assurance benefit at 4 x basic salary.
- Income protection policy.
- Perks (benefits and reward platform).
- Help@hand (health and wellbeing support).
Minimum level of education required: 1 - Secondary school
Minimum level of experience required: Less than 2 years
Job location: United Kingdom, Kentish Town City London
General information: Shurgard is the largest self-storage provider in Europe. We have over 200 self-storage centres in 7 countries: Belgium, Denmark, France, Germany, Sweden, The Netherlands and United Kingdom. We help people store their belongings – often at times of big life changes. At Shurgard, we live and breathe our values of service, security, reliability, flexibility, convenience and cleanliness – to provide the best storage experience. Shurgard currently cater for the storage needs of more than 140,000 customers, employs over 700 people and is partly owned by Public Storage – the world’s largest owner and operator of self-storage facilities with thousands of stores in the United States.
Assistant store manager Kentish Town £26,500 plus monthly bonus and benefits employer: Shurgard NV
Contact Detail:
Shurgard NV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant store manager Kentish Town £26,500 plus monthly bonus and benefits
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Shurgard. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Think about your past experiences and how they relate to the role of Assistant Store Manager. We want you to shine during that video interview!
✨Tip Number 3
Dress to impress! Even if it’s a video interview, make sure you look professional. It shows that you take the opportunity seriously and are ready to represent Shurgard well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant store manager Kentish Town £26,500 plus monthly bonus and benefits
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Assistant Store Manager role. Highlight any retail or customer service experience you have, and don’t forget to mention your ability to work both independently and as part of a team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Talk about why you’re interested in working with us at Shurgard and how you can contribute to our team.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the job!
Apply Through Our Website: We encourage you to apply directly through our website for a smooth application process. It’s quick and easy, and you’ll be one step closer to joining our fantastic team in Kentish Town!
How to prepare for a job interview at Shurgard NV
✨Know the Company
Before your interview, take some time to research Shurgard. Understand their values, services, and what sets them apart in the self-storage industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As an Assistant Store Manager, you'll be advising customers face-to-face and online. Prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. Highlighting your consultative sales skills will make you stand out.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you would handle a difficult customer or how you prioritise tasks in a busy environment. Practising your responses can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities, promotion paths, or the team culture. This shows that you're not just interested in the job, but also in growing with the company.
