At a Glance
- Tasks: Lead and support teams to help vulnerable customers maintain their homes and independence.
- Company: Join STAR Housing, dedicated to creating vibrant communities in Shropshire.
- Benefits: Permanent contract with opportunities for professional growth and community impact.
- Other info: Travel across Shropshire required; dynamic role with a focus on community support.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in housing management and knowledge of safeguarding and risk management.
The predicted salary is between 30000 - 40000 £ per year.
Ptarmigan, Shrewsbury (with travel across Shropshire)
Contract: Permanent
Make a Difference Every Day
STAR Housing is looking for two experienced and motivated Intensive Housing Managers to lead and develop key areas of our Intensive Housing Management service. This is an opportunity to manage and support frontline teams who work with vulnerable customers, helping them sustain their accommodation, maintain independence and achieve positive outcomes.
As an Intensive Housing Manager, you will:
- Provide operational leadership to Intensive Housing Officers and associated staff.
- Oversee service performance, manage risk and safeguarding responsibilities.
- Work closely with partners including Shropshire Council, health services, social care and voluntary sector organisations.
- Lead, develop and support frontline teams to deliver high-quality, customer-focused services.
- Oversee tenancy sustainment, intensive housing management and support for customers with complex needs.
- Manage service performance, compliance, safeguarding and risk management arrangements.
- Ensure properties, schemes and accommodation are safe, compliant and well managed.
Requirements:
- Experience managing workloads, service performance and improvement activities.
- Knowledge of housing management, tenancy sustainment and intensive housing management services.
- Knowledge of safeguarding, risk management, health and safety and related legislation.
- The ability to travel across Shropshire as required by the role.
Why Join STAR Housing?
You'll be joining an organisation committed to providing quality homes and services that help create vibrant communities across Shropshire. STAR Housing manages housing services on behalf of Shropshire Council and works closely with partners to support customers and communities.
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Contact Details:
Shropshire Towns and Rural Housing Recruitment Team
