At a Glance
- Tasks: Support vulnerable residents in temporary accommodation and help them achieve independence.
- Company: Join STAR Housing, dedicated to creating a better future for our community.
- Benefits: Competitive salary, supportive environment, and comprehensive training provided.
- Other info: Dynamic role with opportunities to grow and develop in a compassionate team.
- Why this job: Make a real difference in people's lives every day while building your career.
- Qualifications: Experience in housing management or support services, with strong communication skills.
The predicted salary is between 28598 - 31022 £ per year.
All candidates should make sure to read the following job description and information carefully before applying.
Make a real difference where it matters most. At STAR Housing, we're committed to creating a better future - and that means supporting some of our most vulnerable residents to live safely, independently, and successfully in their homes. As an Intensive Housing Management Officer, you'll be at the heart of that mission.
The role
This is a rewarding, hands-on role where you'll deliver a person-centred housing management service - supporting residents in temporary accommodation and independent living settings to sustain their tenancies and move towards independence.
What you'll be doing
- Acting as the main point of contact for residents
- Managing tenancies, including sign-ups, reviews and early interventions
- Supporting residents with rent, benefits, and tenancy sustainment
- Carrying out property inspections and ensuring homes are safe and compliant
- Working with internal teams and partner agencies to provide joined-up support
- Supporting vulnerable customers, including those facing homelessness, domestic abuse or mental health challenges
What we're looking for
- Experience in housing management, homelessness or supported housing
- Strong knowledge of tenancy and support needs
- A compassionate, resilient approach with the ability to build trust
- Excellent communication and organisational skills
- Ability to manage a varied caseload and work both independently and as part of a team
Why join STAR Housing?
A supportive environment where you can make a genuine impact every day. A role that combines housing, support and community outcomes. Please note this role involves working with vulnerable residents and may expose you to challenging situations - full support and training will be provided.
Apply now. Be part of a team that's helping people rebuild their lives and sustain their homes.
Intensive Housing Management Officer in Kingsland employer: Shropshire Towns and Rural Housing
At STAR Housing, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the community. Our supportive work culture fosters personal and professional growth, providing extensive training and development opportunities for our staff. Located in Shrewsbury, you will be part of a passionate team committed to empowering vulnerable residents, ensuring that every day brings the chance to make a real difference in people's lives.
Contact Details:
Shropshire Towns and Rural Housing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Intensive Housing Management Officer in Kingsland
✨Tip Number 1
Network like a pro! Reach out to people in the housing management field, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching STAR Housing and understanding their mission. Be ready to discuss how your experience aligns with their goals of supporting vulnerable residents. Show them you’re passionate about making a difference!
✨Tip Number 3
Practice your communication skills! As an Intensive Housing Management Officer, you'll need to build trust with residents. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the STAR Housing team and making a real impact.
We think you need these skills to ace Intensive Housing Management Officer in Kingsland
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, make sure to read the job description carefully. It’s important to understand what we’re looking for in an Intensive Housing Management Officer so you can tailor your application accordingly.
Showcase Your Relevant Experience:When writing your application, highlight any experience you have in housing management or working with vulnerable residents. We want to see how your background aligns with our mission at STAR Housing.
Be Person-Centred in Your Approach:Since this role is all about supporting residents, make sure your application reflects a compassionate and resilient approach. Share examples of how you've built trust and provided support in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Shropshire Towns and Rural Housing
✨Know Your Stuff
Make sure you understand the ins and outs of housing management, especially in relation to supporting vulnerable residents. Brush up on tenancy laws and the specific challenges faced by those in temporary accommodation. This knowledge will help you answer questions confidently and show your passion for the role.
✨Show Your Compassion
In this role, empathy is key. Prepare examples from your past experiences where you've supported individuals facing tough situations. Whether it’s helping someone with mental health issues or navigating homelessness, sharing these stories will demonstrate your ability to connect with residents and build trust.
✨Communication is Crucial
As an Intensive Housing Management Officer, you'll need to communicate effectively with residents and partner agencies. Practice articulating your thoughts clearly and concisely. Consider role-playing common scenarios you might encounter, so you can showcase your communication skills during the interview.
✨Be Organised
With a varied caseload, organisation is vital. Bring along a planner or notes that outline how you manage multiple responsibilities. Discuss your strategies for prioritising tasks and ensuring that nothing falls through the cracks. This will highlight your ability to handle the demands of the role efficiently.
