At a Glance
- Tasks: Support vulnerable residents in temporary accommodation and help them achieve independence.
- Company: STAR Housing, dedicated to creating a better future for our communities.
- Benefits: Competitive salary, supportive environment, and comprehensive training provided.
- Other info: Join a passionate team focused on community outcomes and personal growth.
- Why this job: Make a real difference in people's lives while developing your skills in housing management.
- Qualifications: Experience in housing management or support services, with strong communication skills.
The predicted salary is between 30000 - 32000 £ per year.
At STAR Housing, we're committed to creating a better future-and that means supporting some of our most vulnerable residents to live safely, independently, and successfully in their homes. As an Intensive Housing Management Officer, you'll be at the heart of that mission.
This is a rewarding, hands-on role where you'll deliver a person-centered housing management service - supporting residents in temporary accommodation and independent living settings to sustain their tenancies and move towards independence.
What you'll be doing:
- Acting as the main point of contact for residents
- Managing tenancies, including sign-ups, reviews and early interventions
- Supporting residents with rent, benefits, and tenancy sustainment
- Carrying out property inspections and ensuring homes are safe and compliant
- Working with internal teams and partner agencies to provide joined-up support
- Supporting vulnerable customers, including those facing homelessness, domestic abuse or mental health challenges
What we're looking for:
- Experience in housing management, homelessness or supported housing
- Strong knowledge of tenancy and support needs
- A compassionate, resilient approach with the ability to build trust
- Excellent communication and organisational skills
- Ability to manage a varied caseload and work both independently and as part of a team
Why join STAR Housing?
- A supportive environment where you can make a genuine impact every day
- A role that combines housing, support and community outcomes
Please note this role involves working with vulnerable residents and may expose you to challenging situations - full support and training will be provided.
Apply now. Be part of a team that's helping people rebuild their lives and sustain their homes.
Housing & Wellbeing Officer (Permanent) in Kingsland employer: Shropshire Towns and Rural Housing
At STAR Housing, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. Our team-oriented culture encourages personal and professional growth, offering comprehensive training and development opportunities that empower you to make a meaningful impact in the lives of vulnerable residents. Located in a community-focused area, we provide a rewarding role where your contributions directly support individuals in achieving independence and stability in their homes.
Contact Details:
Shropshire Towns and Rural Housing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing & Wellbeing Officer (Permanent) in Kingsland
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Shropshire Towns and Rural Housing.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Shropshire Towns and Rural Housing!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Shropshire Towns and Rural Housing, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Shropshire Towns and Rural Housing or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Housing & Wellbeing Officer (Permanent) in Kingsland
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Shropshire Towns and Rural Housing:Before hitting send, make sure to tailor your application specifically to Shropshire Towns and Rural Housing! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Shropshire Towns and Rural Housing
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
