At a Glance
- Tasks: Support residents in temporary accommodation and help them achieve independence.
- Company: STAR Housing, dedicated to creating a better future for vulnerable residents.
- Benefits: Competitive salary, supportive environment, and comprehensive training provided.
- Other info: Join a passionate team focused on community outcomes and personal growth.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Experience in housing management or support services is preferred.
The predicted salary is between 30000 - 32000 £ per year.
At STAR Housing, we're committed to creating a better future and that means supporting some of our most vulnerable residents to live safely, independently, and successfully in their homes. As an Intensive Housing Management Officer, you'll be at the heart of that mission.
This is a rewarding, hands-on role where you'll deliver a person-centered housing management service, supporting residents in temporary accommodation and independent living settings to sustain their tenancies and move towards independence.
What you'll be doing:
- Acting as the main point of contact for residents
- Managing tenancies, including sign-ups, reviews and early interventions
- Supporting residents with rent, benefits, and tenancy sustainment
- Carrying out property inspections and ensuring homes are safe and compliant
- Working with internal teams and partner agencies to provide joined-up support
- Supporting vulnerable customers, including those facing homelessness, domestic abuse or mental health challenges
What we're looking for:
- Experience in housing management, homelessness or supported housing
- Strong knowledge of tenancy and support needs
- A compassionate, resilient approach with the ability to build trust
- Excellent communication and organisational skills
- Ability to manage a varied caseload and work both independently and as part of a team
Why join STAR Housing?
- A supportive environment where you can make a genuine impact every day
- A role that combines housing, support and community outcomes
Please note this role involves working with vulnerable residents and may expose you to challenging situations; full support and training will be provided.
Apply now and be part of a team that's helping people rebuild their lives and sustain their homes.
Apprentice Housing Officer in Kingsland employer: Shropshire Towns and Rural Housing
At STAR Housing, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. Our team members enjoy comprehensive training, opportunities for personal and professional growth, and the chance to make a meaningful impact in the lives of vulnerable residents. Located in a community-focused area, we offer a collaborative culture that values compassion and resilience, ensuring that every employee feels valued and empowered in their role.
Contact Details:
Shropshire Towns and Rural Housing Recruitment Team
