At a Glance
- Tasks: Support residents in temporary accommodation and help them achieve independence.
- Company: STAR Housing, dedicated to creating a better future for vulnerable residents.
- Benefits: Competitive salary, supportive environment, and comprehensive training.
- Other info: Join a passionate team focused on community outcomes and personal growth.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Experience in housing management or support services is a plus.
The predicted salary is between 30000 - 32000 £ per year.
At STAR Housing, we're committed to creating a better future and that means supporting some of our most vulnerable residents to live safely, independently, and successfully in their homes. As an Intensive Housing Management Officer, you'll be at the heart of that mission.
This is a rewarding, hands-on role where you'll deliver a person-centered housing management service, supporting residents in temporary accommodation and independent living settings to sustain their tenancies and move towards independence.
What you'll be doing:
- Acting as the main point of contact for residents
- Managing tenancies, including sign-ups, reviews and early interventions
- Supporting residents with rent, benefits, and tenancy sustainment
- Carrying out property inspections and ensuring homes are safe and compliant
- Working with internal teams and partner agencies to provide joined-up support
- Supporting vulnerable customers, including those facing homelessness, domestic abuse or mental health challenges
What we're looking for:
- Experience in housing management, homelessness or supported housing
- Strong knowledge of tenancy and support needs
- A compassionate, resilient approach with the ability to build trust
- Excellent communication and organisational skills
- Ability to manage a varied caseload and work both independently and as part of a team
Why join STAR Housing?
- A supportive environment where you can make a genuine impact every day
- A role that combines housing, support and community outcomes
Please note this role involves working with vulnerable residents and may expose you to challenging situations; full support and training will be provided.
Apply now and be part of a team that's helping people rebuild their lives and sustain their homes.
Housing Officer Apprentice employer: Shropshire Towns and Rural Housing
At STAR Housing, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. Our commitment to employee growth is evident through comprehensive training and development opportunities, ensuring that you can thrive in your role as a Housing Officer Apprentice while making a meaningful impact in the lives of our residents. Located in a vibrant community, we offer a unique chance to engage with diverse individuals and contribute to their journey towards independence, all within a compassionate and resilient team culture.
Contact Details:
Shropshire Towns and Rural Housing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer Apprentice
✨Get Involved in Community Events
Jump into local community events or volunteering opportunities. Social work is all about connecting with people, so being visible in your community helps us make the right contacts. Plus, it’s a great way to show your passion!
✨Connect with Social Work Networks
Tap into social work networks like local councils or universities that offer apprenticeship programmes. They often post unique opportunities and can connect us with mentors who can guide our journey and potentially lead to the apprenticeship at Shropshire Towns and Rural Housing.
✨Tailor Your Approach to Apprenticeships
When applying for an apprenticeship, focus on showcasing your relevant experiences in your CV and during interviews. Highlight any volunteer work or practical experiences related to social work to stand out to Shropshire Towns and Rural Housing.
✨Follow Up After Your Application
Once you’ve applied for an apprenticeship at Shropshire Towns and Rural Housing, don’t just sit back! Follow up with a friendly email or a call to express your enthusiasm. It shows initiative and helps keep you on their radar.
We think you need these skills to ace Housing Officer Apprentice
Some tips for your application 🫡
Show Your Passion for Social Work:When applying for an apprenticeship in social work, make sure to express your genuine passion for helping others. Use your cover letter to tell a story about why you’re drawn to this field and how your personal experiences have shaped your desire to pursue a career in social work. This personal touch can make a big difference!
Highlight Relevant Experience:Even if you don't have formal work experience in social work, be sure to showcase any volunteering or community involvement. Mention any relevant skills you've developed, like communication, empathy, or conflict resolution. These are key in social work, and showcasing them can really strengthen your application to Shropshire Towns and Rural Housing.
Tailor Your CV to Social Work:Craft your CV with a focus on social work-related skills and experiences. Include sections for relevant qualifications, such as any certifications, training, or workshops you've attended. Make sure to highlight your ability to work in diverse teams and support vulnerable individuals, all of which are essential in this field.
Be Ready to Learn:In your application, emphasise your enthusiasm for learning and growing within the social work sector. As an apprentice, it’s important for us at StudySmarter to see that you are eager to absorb knowledge and develop your skills. Let us know how this apprenticeship aligns with your career goals in social work.
How to prepare for a job interview at Shropshire Towns and Rural Housing
✨Show Your Passion for Helping People
In social work, empathy and a genuine desire to help others are crucial. When chatting with Shropshire Towns and Rural Housing, make sure to convey your passion for community support and social justice. Share any relevant experiences, even volunteer work, where you've made a difference.
✨Be Ready for Scenario-Based Questions
You might face some scenario-based questions during your interview that assess how you'd handle real-life situations, such as conflict resolution or crisis management. Practise responding to potential scenarios that are common in social work, so you feel confident when tackling these types of questions with the interviewers.
✨Highlight Your Willingness to Learn
As you're aiming for an apprenticeship, your eagerness to learn is a huge asset! Be open about what you hope to gain from the role at Shropshire Towns and Rural Housing and how you're excited to develop your skills. This shows them that you're not just there to fill a spot but genuinely enthusiastic about growing in the field.
✨Prepare to Discuss Relevant Theories and Tools
Brush up on key theories and tools used in social work, such as the person-centred approach or community assessments. Be prepared to discuss how you would apply these in practise. This doesn't just show your knowledge but also signals your readiness to delve into the nitty-gritty of the job right from the outset.
