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- Tasks: Provide essential admin support to various teams and assist with public inquiries.
- Company: Join the Shropshire Fire and Rescue Service, a community-focused organisation.
- Benefits: Enjoy flexible working hours, health benefits, and a local government pension scheme.
- Other info: Embrace a diverse workplace committed to equality and inclusion.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
The predicted salary is between 28142 - 28142 £ per year.
Administrative Support Officer – Grade 5 – £28,142 per annum, pro rata. 26 hours per week (Mon‑Fri), Permanent.
Location: Shropshire Fire and Rescue Service Headquarters, St Michael’s Street, Shrewsbury; occasional reception cover at Telford Training Centre, Stafford Park 1. Free car parking available.
Shropshire Fire and Rescue Service are looking for an Administrative Support Officer to join our Service Support Team, providing administrative support to various teams and officers throughout the Service, assisting them to carry out their roles.
Responsibilities:
- Data input, information collation and provision, filing and document management.
- Acting as an initial contact point with the public, other organisations, and internal customers.
Qualifications:
- Confident communication skills and excellent written skills.
- Ability to use initiative, prioritise work and meet deadlines.
- Developed keyboard skills required with a minimum of OCR RSA Word Processing Stage 2 (or equivalent) and 2 GCSE passes at A – C grade (or equivalent), one of which should be English Language.
- Experience in Microsoft Office, including electronic diary management, is essential.
Benefits:
- Local Government Pension Scheme
- Flexible Working Hours Scheme
- Paycare Health Benefits
- Occupational Health Services
- Equal Opportunities
Shropshire Fire and Rescue Service have a strong commitment to equality, diversity and inclusion at work. We want to reflect the communities we service and therefore we positively welcome applicants from disabled people and minority groups who are under‑represented in our Service.
Closing date for applications: Wednesday 6th May 2026.
Administrative Support Officer employer: Shropshire Fire and Rescue Service
Contact Detail:
Shropshire Fire and Rescue Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Support Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Shropshire Fire and Rescue Service on LinkedIn. A friendly chat can give us insider info about the role and help us stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative support. We should focus on showcasing our communication skills and ability to prioritise tasks effectively.
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and approachable when we walk into that interview room.
✨Tip Number 4
Follow up after the interview with a thank-you email. It shows our appreciation and keeps us fresh in their minds. Plus, it’s a great chance to reiterate our enthusiasm for the role!
We think you need these skills to ace Administrative Support Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Administrative Support Officer. We want to see how you can contribute to our Service Support Team!
Show Off Your Communication Skills: Since confident communication is key for this role, ensure your written application reflects your ability to convey information clearly and effectively. Use proper grammar and structure to impress us!
Highlight Relevant Experience: If you've got experience in administrative roles or using Microsoft Office, make it stand out! We love seeing how your background can help you thrive in this position.
Apply Through Our Website: Don’t forget to submit your application through our official website. It’s the best way for us to receive your details and keep everything organised. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Shropshire Fire and Rescue Service
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administrative Support Officer. Familiarise yourself with tasks like data input, document management, and communication skills. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves being an initial contact point for the public and internal customers, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, whether through written reports or face-to-face interactions. This will highlight your confidence and ability to engage with others.
✨Demonstrate Your Organisational Skills
The job requires prioritising work and meeting deadlines, so come prepared with examples of how you've managed multiple tasks in the past. You could discuss a time when you successfully juggled various responsibilities, showcasing your initiative and ability to stay organised under pressure.
✨Familiarise Yourself with Microsoft Office
As experience in Microsoft Office is essential, brush up on your skills, especially in electronic diary management. If you can, practice using features that might be relevant to the role, such as scheduling meetings or managing documents. Being able to discuss your proficiency will give you an edge in the interview.