At a Glance
- Tasks: Provide friendly reception services and manage client communications effectively.
- Company: Join a progressive farm veterinary practice dedicated to high standards.
- Benefits: Part-time hours with a supportive team environment.
- Other info: Flexible working hours with opportunities for growth.
- Why this job: Make a difference in the community while gaining valuable experience.
- Qualifications: Strong communication skills and a friendly attitude required.
The predicted salary is between 20000 - 25000 £ per year.
Interested in joining our team at Shropshire Farm Vets Ltd? We are a progressive farm veterinary practice committed to providing friendly, professional and cost-effective services at the highest possible standards to livestock owners from Shropshire and surrounding counties.
We are currently looking to recruit a Part Time Receptionist! The successful candidate will provide an efficient and effective reception service.
Key Tasks and Responsibilities for ‘Clinical/TB Reception Aspects’ of the role:
- To comply with all general practice policies and procedures.
- Completion of all reception/TB daily, weekly, monthly and annual tasks.
- Use of various hardware and associated software to facilitate job role requirements.
- Comply with all Health and Safety policies and procedures.
- Ensuring clients’ accounts and details are kept confidential, secure, up to date and in line with company protocols and GDPR Regulations.
- Answering the telephone, managing calls efficiently and effectively in a polite, friendly, professional and courteous manner.
- Office administration.
- Proactively arrange TB tests, completing communication forms, sending confirmation letters to clients and use of computer systems SAM and TOM.
- Cleaning of the practice premises as outlined in the reception team cleaning rota.
Key Tasks and Responsibilities for ‘Pharmacy Reception Aspects’ of the role:
- To comply with all general practice policies and procedures.
- Use of various hardware and associated software to facilitate job role requirements.
- Complete the reading and sign-off of all Health and Safety policies and procedures within specified time frame.
- Comply with all Health and Safety policies and procedures.
- Ensuring clients’ accounts and details are kept confidential, secure, up to date and in line with company protocols and GDPR Regulations.
- Answering the telephone, managing calls efficiently and effectively in a polite, friendly, professional and courteous manner.
- Attending to clients face to face at the pharmacy reception counter in a polite, friendly, professional and courteous manner.
- Office administration.
- Act and report any anomalies immediately to your line manager.
- Cleaning and preparation of surgical instruments and use of the autoclave, cell count and Ovacyte machines.
- Recording and monitoring of laboratory samples.
- Cleaning of the practice premises as outlined in the reception team cleaning rota.
- Recognises when support is needed and is not reluctant to ask for help.
Receptionist Hours: Monday, Tuesday and Friday 8.15am to 17.00pm and Thursday 13.00pm to 17.00pm at the practice. One Saturday in approximately every seven 8.45am to 11.30am home based managing diverted incoming phone calls.
Vacature Receptie medewerker in Shrewsbury employer: Shropshire Farm Vets Ltd
At Shropshire Farm Vets Ltd, we pride ourselves on fostering a supportive and collaborative work environment where our team members can thrive. As a part-time receptionist, you will enjoy flexible working hours, opportunities for professional development, and the chance to contribute to a practice that values high standards of care for livestock owners in Shropshire and beyond. Join us and be part of a dedicated team that prioritises both client satisfaction and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Vacature Receptie medewerker in Shrewsbury
✨Tip Number 1
Get to know the company! Research Shropshire Farm Vets Ltd and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to reception duties, customer service, and health and safety protocols. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can set the tone for a positive interaction with your potential employers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Vacature Receptie medewerker in Shrewsbury
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can really make your application stand out.
Tailor Your Application:Make sure to tailor your application to the specific role of Receptionist at Shropshire Farm Vets Ltd. Highlight your relevant experience and skills that match the job description, especially in customer service and administration.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for key achievements or responsibilities in previous roles. This makes it easier for us to see your qualifications at a glance!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Shropshire Farm Vets Ltd
✨Know the Company
Before your interview, take some time to research Shropshire Farm Vets Ltd. Understand their values, services, and what makes them unique in the veterinary field. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Your Communication Skills
As a receptionist, you'll need to communicate effectively with clients both over the phone and face-to-face. Practice answering common questions about your experience and how you would handle specific situations. This will help you come across as confident and professional during the interview.
✨Familiarise Yourself with Relevant Software
Since the role involves using various hardware and software like SAM and TOM, it’s a good idea to familiarise yourself with these systems if possible. Mentioning your willingness to learn and adapt to new technologies can set you apart from other candidates.
✨Show Your Team Spirit
The job requires collaboration with other staff members, so be prepared to discuss examples of how you've worked well in a team before. Highlight your ability to ask for help when needed and your commitment to maintaining a positive work environment.
