At a Glance
- Tasks: Provide friendly and efficient reception services at a progressive veterinary practice.
- Company: Join Shropshire Farm Vets Ltd, a leading farm veterinary practice.
- Benefits: Part-time hours with a supportive team and a chance to learn in a dynamic environment.
- Other info: Flexible working hours with opportunities for growth in the veterinary field.
- Why this job: Make a difference in animal care while developing your customer service skills.
- Qualifications: Strong communication skills and a friendly attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
Interested in joining our team at Shropshire Farm Vets Ltd? We are a progressive farm veterinary practice committed to providing friendly, professional and cost-effective services at the highest possible standards to livestock owners from Shropshire and surrounding counties.
We are currently looking to recruit a Part Time Receptionist! The successful candidate will provide an efficient and effective reception service.
Key Tasks and Responsibilities for ‘Clinical/TB Reception Aspects’ of the role:
- To comply with all general practice policies and procedures.
- Completion of all reception/TB daily, weekly, monthly and annual tasks.
- Use of various hardware and associated software to facilitate job role requirements.
- Comply with all Health and Safety policies and procedures.
- Ensuring clients’ accounts and details are kept confidential, secure, up to date and in line with company protocols and GDPR Regulations.
- Answering the telephone, managing calls efficiently and effectively in a polite, friendly, professional and courteous manner.
- Office administration.
- Proactively arrange TB tests, completing communication forms, sending confirmation letters to clients and use of computer systems SAM and TOM.
- Cleaning of the practice premises as outlined in the reception team cleaning rota.
Key Tasks and Responsibilities for ‘Pharmacy Reception Aspects’ of the role:
- To comply with all general practice policies and procedures.
- Use of various hardware and associated software to facilitate job role requirements.
- Complete the reading and sign-off of all Health and Safety policies and procedures within specified time frame.
- Comply with all Health and Safety policies and procedures.
- Ensuring clients’ accounts and details are kept confidential, secure, up to date and in line with company protocols and GDPR Regulations.
- Answering the telephone, managing calls efficiently and effectively in a polite, friendly, professional and courteous manner.
- Attending to clients face to face at the pharmacy reception counter in a polite, friendly, professional and courteous manner.
- Office administration.
- Act and report any anomalies immediately to your line manager.
- Cleaning and preparation of surgical instruments and use of the autoclave, cell count and Ovacyte machines.
- Recording and monitoring of laboratory samples.
- Cleaning of the practice premises as outlined in the reception team cleaning rota.
- Recognises when support is needed and is not reluctant to ask for help.
Receptionist Hours: Monday, Tuesday and Friday 8.15am to 5.00pm and Thursday 1.00pm to 5.00pm at the practice. One Saturday in approximately every seven 8.45am to 11.30am home based managing diverted incoming phone calls.
Vacature medewerker receptie in Shrewsbury employer: Shropshire Farm Vets Ltd
At Shropshire Farm Vets Ltd, we pride ourselves on fostering a supportive and collaborative work environment where our team members can thrive. As a part-time receptionist, you will enjoy flexible working hours, opportunities for professional development, and the chance to contribute to a practice that values high standards of care for livestock owners in the community. Join us in making a meaningful impact while enjoying the benefits of a friendly and dedicated team culture.
StudySmarter Expert Advice🤫
We think this is how you could land Vacature medewerker receptie in Shrewsbury
✨Tip Number 1
Get to know the company! Research Shropshire Farm Vets Ltd and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions and answers. We recommend doing this with a friend or in front of a mirror to boost your confidence and ensure you come across as professional and friendly.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. A neat appearance shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity. It also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Vacature medewerker receptie in Shrewsbury
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can really make a difference.
Tailor Your Application:Make sure to tailor your application to the specific role of Receptionist at Shropshire Farm Vets Ltd. Highlight relevant experience and skills that match the job description, especially in customer service and administration.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for key achievements or responsibilities to make it easy for us to read. We appreciate straightforward communication!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Shropshire Farm Vets Ltd
✨Know the Practice Inside Out
Before your interview, take some time to research Shropshire Farm Vets Ltd. Understand their values, services, and the community they serve. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Demonstrate Your Communication Skills
As a receptionist, you'll be the first point of contact for clients. Practice answering common phone queries and face-to-face interactions in a friendly and professional manner. Highlight any previous experience where you've successfully managed calls or client interactions.
✨Familiarise Yourself with Relevant Software
Get to grips with the software mentioned in the job description, like SAM and TOM. If you have experience with similar systems, be ready to discuss how you used them effectively in past roles. This shows you're proactive and ready to hit the ground running.
✨Prepare for Health and Safety Questions
Since compliance with health and safety policies is crucial, be prepared to discuss your understanding of these regulations. Think of examples from your past work where you ensured safety protocols were followed, and be ready to explain how you would handle any anomalies.
