We are looking to appoint a Benefits Team Manager to manage one of our Benefits Teams.
Responsibilities
- Day‑to‑day management, supervision and operation of a designated team of Benefits Officers and Senior Benefit Officers/Benefit Support Officers.
- Close liaison with the Benefits Manager to ensure an efficient and effective service is always provided.
Qualifications
- Background in council tax (training will be provided).
The Revenues and Benefits Service sits within Finance and provides a wide range of statutory services on behalf of the Council that affect the lives of every household and business in the county.
Statutory Services
- Council Tax billing, collection and advice. This includes assessment of Council Tax liability, discounts and exemptions for over 152,000 properties and collection of around £284 million per annum.
- Non‑Domestic Rates billing, collection and advice. This includes assessment of business rates liability, reliefs and exemptions for over 12,500 business premises and collection of over £90 million per annum.
- Assessment and Payment of Housing Benefit and Council Tax Support to over 20,000 claimants.
Benefits & Perks
- Generous annual leave commencing at 28 days increasing with service to 33 days (pro‑rate for part time) with an additional annual leave purchase policy.
- Access to a benefits platform with a wide range of retail discounts and salary sacrifice schemes (cars, bikes, AVCs).
- Employer contribution pension scheme – Shropshire County Pension Fund.
- Supportive carers and parental policies (maternity, paternity, adoption leave, special leave).
- Many opportunities for flexible and agile working; a hybrid model of working to promote flexibility around personal and family commitments.
Working Environment
- Hybrid working model with both home and office requirements.
- Professional culture that aligns with a proper home‑life working balance.
Shropshire Council is a unitary authority serving the rural county of Shropshire.
