At a Glance
- Tasks: Lead the Connect On-Demand team to deliver essential public transport across Shropshire.
- Company: Shropshire Council, dedicated to serving the community and enhancing local transport.
- Benefits: Generous annual leave, pension scheme, retail discounts, and flexible working options.
- Other info: Opportunities for personal development and career progression in a supportive environment.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in leading transport teams and knowledge of transport legislation required.
The predicted salary is between 30000 - 40000 € per year.
Shropshire Council's Passenger Transport Group is looking for a Demand Responsive Transport (DRT) Coordinator to lead the Connect On-Demand team who provide essential public transport for customers across Shropshire. The service launched in December 2023 and continues to grow; we are looking for an experienced leader to coordinate the team and ensure the successful implementation and delivery of the demand responsive transport project.
You will also be responsible and accountable for the team including office staff and drivers associated, acting in a supervisory/managerial capacity. This includes monitoring performance and supporting development. We are looking for someone with experience of leading a transport team, managing drivers and their shift patterns, and effectively able to coordinate the team in the office in delivering an outstanding service for our customers. Some knowledge of transport legislation and policies is required.
Shropshire Council is a unitary authority which serves the rural county of Shropshire. One of the most important things about working here is the knowledge that you're working to help others and the real sense of achievement and purpose that brings. The people of Shropshire are rightly proud of their county's assets, its natural beauty, its history, its diverse economy, and its vibrant culture.
We value our employees and offer staff rewards and plenty of opportunities for personal development, apprenticeships and career progression, including:
- Generous annual leave commencing at 28 days, increasing with service to 33 days (pro‑rata for part time) with an additional annual leave purchase policy.
- Access to a benefits platform with a wide range of retail discounts and salary‑sacrifice schemes (cars, bikes, AVCs).
- Employer contribution Pension Scheme: Shropshire County Pension Fund.
- Supportive carers and parental policies (maternity, paternity, adoption leave, special leave).
- Many opportunities for flexible and agile working; we offer a hybrid model of working to promote flexible working around personal and family commitments.
Demand Responsive Transport (Drt) Coordinator in England employer: Shropshire Council
Shropshire Council is an exceptional employer, offering a fulfilling opportunity for a Demand Responsive Transport Coordinator to lead a dedicated team in providing vital transport services across the picturesque county of Shropshire. With a strong commitment to employee development, generous annual leave, and flexible working arrangements, we foster a supportive work culture that values the contributions of our staff while promoting personal and professional growth. Join us in making a meaningful impact on the community and enjoy the benefits of working in a vibrant and proud region.
StudySmarter Expert Advice🤫
We think this is how you could land Demand Responsive Transport (Drt) Coordinator in England
✨Tip Number 1
Network like a pro! Reach out to people in the transport sector, especially those who work in demand responsive transport. Attend local events or join online forums to connect with potential colleagues and learn about opportunities that might not be advertised.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with hiring managers, highlight your experience in managing teams and coordinating projects. Share specific examples of how you've successfully led a team in the past, especially in transport or similar fields.
✨Tip Number 3
Prepare for interviews by researching Shropshire Council and their transport initiatives. Understand their goals and challenges, and think about how your skills can help them achieve success. This will show you're genuinely interested and ready to contribute.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're keen on joining our team at Shropshire Council and contributing to the community.
We think you need these skills to ace Demand Responsive Transport (Drt) Coordinator in England
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the DRT Coordinator role. Highlight your experience in leading transport teams and managing drivers, as this will show us you’re the right fit for our Connect On-Demand team.
Showcase Your Leadership Skills:We want to see how you’ve successfully coordinated teams in the past. Share specific examples of how you’ve monitored performance and supported development, as this is key to ensuring an outstanding service for our customers.
Know Your Stuff:Familiarise yourself with transport legislation and policies relevant to the role. Mentioning your knowledge in your application will demonstrate that you understand the industry and are ready to hit the ground running.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Shropshire Council
✨Know Your Transport Legislation
Brush up on relevant transport legislation and policies before your interview. Being able to discuss how these laws impact the DRT service will show that you’re not just a leader, but an informed one who understands the framework within which you’ll be operating.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a transport team in the past. Highlight your experience in managing drivers and coordinating shifts, as this will demonstrate your capability to lead the Connect On-Demand team effectively.
✨Emphasise Customer Service
Since the role is all about providing outstanding service for customers, think of specific instances where you’ve improved customer satisfaction in previous roles. This will help convey your commitment to the community and the importance of the service.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to team management and service delivery. Practise your responses to scenarios like handling a driver shortage or addressing customer complaints, as this will showcase your problem-solving skills.
