At a Glance
- Tasks: Supervise pool activities and ensure safety while providing excellent customer care.
- Company: Join Shropshire Leisure Trust, a leader in leisure centre operations.
- Benefits: Enjoy free membership, training opportunities, and up to 21 days annual leave.
- Other info: Great progression opportunities in a supportive team environment.
- Why this job: Make a splash in your career while keeping people safe and having fun!
- Qualifications: Strong swimming skills and valid lifeguard certification required.
The predicted salary is between 23 - 24 £ per hour.
Responsibilities
- Provide customer care to people of all ages.
- Supervise pool activities.
- Maintain high cleanliness standards in the pool area.
- Ensure the safe handling and set-up of pool equipment.
- Support safety operations and, when required, perform life-saving duties.
- Communicate effectively with customers, demonstrating excellent customer-service skills.
- Remain vigilant and safety-conscious in pressurised situations.
Qualifications
- Excellent interpersonal and customer-service skills.
- Strong swimming skills and the ability to manage high-pressure situations.
- Valid National Pool Lifeguard Qualification (Royal Life-Saving Society) or an equivalent certification.
Working Hours & Salary
- 30 hours per week, including early, late and weekend shifts.
- Salary up to £11.44 per hour.
Benefits
- Free membership at the centre with heavily discounted use of classes and facilities.
- Free safeguarding training and DBS check.
- Excellent development and training opportunities.
- 6% employer-matched pension contribution.
- Up to 21 days annual leave plus public holidays (pro-rated).
- Life assurance up to 2× base salary.
- Additional leisure benefits available through Employee Benefits.
About the Organisation
Shropshire Leisure Trust operates 55 leisure centres, where lifeguards play a key role for safe water-based activities. Staff progression from lifeguard to senior lifeguard or other centre management roles is supported through Serco Learning and a supportive team environment.
Lifeguard employer: Shropshire Community Leisure Trust
Shropshire Leisure Trust is an exceptional employer, offering a vibrant work culture where lifeguards are integral to ensuring safe and enjoyable water-based activities. With excellent development opportunities, free training, and a supportive team environment, employees can progress in their careers while enjoying benefits like free centre membership and a generous pension scheme. Located in a community-focused organisation, this role not only provides meaningful employment but also fosters personal growth and camaraderie among staff.
Contact Details:
Shropshire Community Leisure Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lifeguard
✨Tip Number 1
Get to know the pool and its regulars! Spend some time at the centre before your interview. This way, you can chat with customers and staff, showing off your excellent customer-service skills and making a great first impression.
✨Tip Number 2
Practice your swimming skills and life-saving techniques. You never know when you might need to demonstrate your abilities during an interview or assessment. Being prepared will help you feel more confident and ready to tackle any high-pressure situations.
✨Tip Number 3
Show off your communication skills! During interviews, be sure to share examples of how you've effectively communicated in past roles. This will highlight your ability to connect with customers and keep everyone safe and happy at the pool.
✨Tip Number 4
Apply through our website! We want to see your application, and applying directly helps us get to know you better. Plus, it shows you're serious about joining our team at Shropshire Leisure Trust!
We think you need these skills to ace Lifeguard
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight your excellent interpersonal and customer-service skills. We want to see how you can connect with people of all ages and keep them safe while having a good time!
Demonstrate Your Swimming Prowess:Don’t forget to mention your strong swimming skills! If you've got any certifications or experience that showcase your ability to handle high-pressure situations, let us know. It’s a big plus for us!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your writing is easy to read and gets straight to the important stuff. No fluff, just the facts!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the info you need about the role and our organisation there!
How to prepare for a job interview at Shropshire Community Leisure Trust
✨Know Your Stuff
Make sure you’re familiar with the responsibilities of a lifeguard. Brush up on customer care techniques, pool safety protocols, and how to handle equipment. Being knowledgeable will show that you’re serious about the role.
✨Show Off Your Skills
If you have strong swimming skills or any relevant certifications, don’t hesitate to mention them! Bring along your National Pool Lifeguard Qualification or any other relevant documents to back up your claims.
✨Stay Cool Under Pressure
Prepare for situational questions that test your ability to manage high-pressure situations. Think of examples from past experiences where you had to stay calm and make quick decisions, especially in a customer service context.
✨Communicate Like a Pro
Since excellent communication is key, practice how you would interact with customers. Role-play scenarios where you need to explain safety rules or assist someone in distress. This will help you feel more confident during the interview.
