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- Tasks: Provide top-notch front-of-house services and engage with customers daily.
- Company: Community-focused leisure organisation dedicated to excellent customer experiences.
- Benefits: Generous holidays, contributory pension scheme, and training for career growth.
- Why this job: Join a vibrant team and make a difference in your community.
- Qualifications: Strong customer service skills and ability to thrive under pressure.
The predicted salary is between 20000 - 30000 £ per year.
A community-focused leisure organization is looking for a Receptionist to provide excellent front-of-house services. You will interact with customers, manage reception operations, handle cash transactions, and promote services. Strong customer service experience and the ability to work under pressure are essential.
The role offers benefits including a contributory pension scheme, generous holidays, and training opportunities for career development.
Front Desk & Customer Service Pro | Training & Benefits employer: Shropshire Community Leisure Trust
Contact Detail:
Shropshire Community Leisure Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk & Customer Service Pro | Training & Benefits
✨Tip Number 1
Make sure to showcase your customer service skills during interviews. We all know that first impressions count, so be friendly and approachable. Share specific examples of how you've handled tough situations in the past.
✨Tip Number 2
Practice common interview questions related to front desk operations. We can help you prepare by providing resources and tips on how to answer them effectively. The more prepared you are, the more confident you'll feel!
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows your interest in the role and helps you understand if the company is the right fit for you. We suggest asking about training opportunities and team dynamics.
✨Tip Number 4
Apply through our website for a smoother process! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our community-focused organisation.
We think you need these skills to ace Front Desk & Customer Service Pro | Training & Benefits
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their experiences with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and get straight to the good stuff about why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our community-focused organisation!
How to prepare for a job interview at Shropshire Community Leisure Trust
✨Know the Organisation
Before your interview, take some time to research the leisure organisation. Understand their values, services, and community focus. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided excellent customer service. Think about situations where you handled difficult customers or went above and beyond to meet their needs. This will demonstrate your ability to thrive under pressure.
✨Practice Cash Handling Scenarios
Since the role involves handling cash transactions, be ready to discuss your experience with this. You might even want to practice a few scenarios where you explain how you would manage cash effectively and accurately, ensuring you highlight your attention to detail.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities and how the organisation supports career development. This shows that you’re not just looking for a job, but are also interested in growing with them.
