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- Tasks: Join our Medical Secretary team, managing diaries and correspondence in a busy Paediatric department.
- Company: Be part of The Shrewsbury and Telford Hospital NHS Trust, dedicated to patient care and community health.
- Benefits: Gain valuable experience in a supportive environment with opportunities for professional development.
- Why this job: Engage in meaningful work, supporting healthcare professionals and making a difference in patients' lives.
- Qualifications: Must have 4 GCSEs, RSA stage 3 typing, and be working towards NVQ Level 3 in Business/Medical Admin.
- Other info: This role is exclusively for internal candidates within the Trust.
The predicted salary is between 28800 - 43200 £ per year.
INTERNAL VACANCY
This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust. If you are not currently working within The Shrewsbury and Telford Hospital NHS Trust, your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.
An exciting opportunity has become available to join our Medical Secretary team, working within the Paediatric department in the Women and Children\’s Centre. The post holder will join a team of Medical Secretaries who organise the Consultant\’s workload, diaries and clinical correspondence to ensure that an efficient service is provided to our patients.
Applicants should already possess 4 GCSE\’s (grades 9 – 4) or equivalent, RSA stage 3 typing, word processing (or have equivalent experience), knowledge of MS Office and be working towards NVQ Level 3 Business/ Medical Admin or AMSPAR. The ability to plan and prioritise a varied workload is essential as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.
You should have knowledge of good practice and system of work within the secretarial / PA field, knowledge of Health & Safety and an understanding of confidentiality / data protection issues.
The successful applicants will gain valuable experience in the day-to-day management of a busy Medical Secretaries office.
Main duties of the job
The post holder will produce accurate clinical and general correspondence to Patients, colleagues and GP\’s, regularly using complex and sensitive medical terminology from audio transcription and self generated correspondence. You will be required to respond appropriately to telephone calls from patients, who can sometimes be distressed or anxious, and deal with their concerns and resolve their queries sensitively.
Working for your organisation
The successful applicant will be working alongside a team of Paediatrics Medical Secretaries within the Women and Children\’s Centre. You will be supporting a number of Consultants and Nurse Specialists in various specialities which will provide a variety of interesting work.
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
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Higher Level Medical Secretary employer: Shrewsbury and Telford Hospital NHS Trust
Contact Detail:
Shrewsbury and Telford Hospital NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Higher Level Medical Secretary
✨Tip Number 1
Make sure you network within The Shrewsbury and Telford Hospital NHS Trust. Reach out to current employees in the Medical Secretary team or related departments to gain insights about the role and the work environment. This can help you understand what they value in a candidate.
✨Tip Number 2
Familiarise yourself with the specific software and systems used in the hospital, especially those related to medical administration. If possible, take a short course or tutorial on MS Office and any other relevant tools to demonstrate your commitment to the role.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle sensitive situations, such as dealing with distressed patients over the phone. Think of examples from your past experiences that showcase your interpersonal skills and ability to manage a varied workload.
✨Tip Number 4
Stay updated on the latest practices in medical administration and confidentiality regulations. Showing that you are knowledgeable about data protection issues will set you apart and demonstrate your readiness for the responsibilities of the role.
We think you need these skills to ace Higher Level Medical Secretary
Some tips for your application 🫡
Understand the Internal Application Process: Since this position is only open to current employees of The Shrewsbury and Telford Hospital NHS Trust, make sure you clearly state your current role and department in your application. This will help avoid automatic rejection.
Highlight Relevant Experience: Emphasise your experience in secretarial or administrative roles, particularly within a medical setting. Mention any specific tasks that align with the job description, such as managing diaries, producing correspondence, or handling sensitive information.
Showcase Your Skills: Clearly outline your skills in typing, word processing, and using MS Office. If you are working towards NVQ Level 3 Business/Medical Admin or AMSPAR, mention this progress to demonstrate your commitment to professional development.
Communicate Effectively: Given the nature of the role, it's crucial to convey your interpersonal skills. Provide examples of how you've successfully communicated with colleagues and patients, especially in challenging situations, to show your ability to handle sensitive queries.
How to prepare for a job interview at Shrewsbury and Telford Hospital NHS Trust
✨Showcase Your Experience
Be prepared to discuss your previous experience in medical administration or secretarial roles. Highlight specific examples where you've successfully managed a busy workload, dealt with sensitive information, or used medical terminology.
✨Demonstrate Interpersonal Skills
Since the role involves communicating with patients and various staff groups, be ready to provide examples of how you've effectively communicated in challenging situations. This could include handling distressed patients or collaborating with colleagues.
✨Familiarise Yourself with Relevant Software
Make sure you are comfortable discussing your proficiency in MS Office and any other relevant software. If you have experience with audio transcription tools, mention this as it is crucial for the role.
✨Understand Confidentiality and Data Protection
Brush up on your knowledge of confidentiality and data protection issues, especially in a healthcare setting. Be prepared to discuss how you would handle sensitive information and maintain patient confidentiality.
