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- Tasks: Support patients in the Emergency Department with hygiene and care needs.
- Company: Join The Shrewsbury and Telford Hospital NHS Trust, a caring community.
- Benefits: Flexible hours, strong training support, and a friendly work environment.
- Why this job: Make a real difference in patients' lives while gaining valuable healthcare experience.
- Qualifications: Good communication skills and a compassionate attitude are essential.
- Other info: Opportunities for professional development and a supportive team await you.
The predicted salary is between 27000 - 45000 £ per year.
Overview
An exciting opportunity has become available to recruit Healthcare Assistants to work within the Emergency Department at The Princess Royal Hospital, Telford. We have both full time and part time positions available.
Responsibilities
- Provide support to patients to maintain their hygiene needs. This may include actions such as: bathing/washing; care of mouth, hair, nails and eyes.
- Accurately undertake and record patient observations (at a frequency determined by the Registered nurses), reporting any abnormalities immediately to a registered nurse.
- Escort patients to and from other wards and departments under the direct instruction of the Registered nurses.
- Move patients safely using techniques taught by the Manual Handling Team, including the safe use of mechanical and non-mechanical manual handling aids.
- The Princess Royal Hospital Emergency Department is undergoing a significant change in the environment to accommodate a safe and deliverable service to the patients and families of Shropshire/Telford & Wrekin.
Qualifications and Requirements
- You must have good communication skills and be able to work well as part of a team.
- You must be flexible in your approach as you will be required to work days, nights and weekends to meet the needs of the service.
- We are looking for people who are caring and compassionate and who have strong communication and observation skills to deliver excellent patient-focused care in a challenging environment.
- In return we offer you a strong commitment to teaching and education, whilst working within a friendly and supportive working environment and a team who are committed to providing and maintaining high standards of patient care.
- For HCA’s and ECT’s (B3 in ED) our Clinical Nurse Educators will take you through the robust training program and opportunities for development with formal Royal College Nursing – Emergency Nurse Competency based assessments with accreditation supporting all nurses to work in majors, minors, resus, paediatrics and mental health.
- Full duties and responsibilities are detailed in the attached document entitled Job Description.
Additional Information
This advert closes on Thursday 11 Sep 2025.
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Healthcare Assistant - A&E (Telford) | The Shrewsbury and Telford Hospital NHS Trust employer: Shrewsbury and Telford Hospital NHS Trust
Contact Detail:
Shrewsbury and Telford Hospital NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Assistant - A&E (Telford) | The Shrewsbury and Telford Hospital NHS Trust
✨Tip Number 1
Network like a pro! Reach out to current or former Healthcare Assistants at The Princess Royal Hospital. They can give you the inside scoop on what it’s really like working in A&E and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your patient care scenarios. Think about how you would handle different situations in the Emergency Department. We want you to show off your caring nature and communication skills!
✨Tip Number 3
Don’t forget to showcase your flexibility! The job requires working various shifts, so be ready to discuss your availability and willingness to adapt. It shows you’re committed to meeting the needs of the service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Healthcare Assistant - A&E (Telford) | The Shrewsbury and Telford Hospital NHS Trust
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Healthcare Assistant in A&E. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Show Your Compassion: In your written application, let your caring nature shine through. Use examples that demonstrate your compassion and ability to work under pressure, as these are key qualities we’re looking for in a candidate.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for patient care comes across without any fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Shrewsbury and Telford Hospital NHS Trust
✨Know Your Role
Familiarise yourself with the specific responsibilities of a Healthcare Assistant in A&E. Understand the importance of patient hygiene, observation skills, and safe patient handling techniques. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Compassion
During the interview, share examples of how you've demonstrated care and compassion in previous roles or experiences. Highlighting your ability to connect with patients and work as part of a team will resonate well with the interviewers, especially in a challenging environment like A&E.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and communication skills. Think about situations where you had to handle difficult patients or emergencies, and be ready to discuss how you managed those situations effectively.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the training programme and opportunities for development within the Emergency Department. This shows your eagerness to learn and grow, which is something The Shrewsbury and Telford Hospital NHS Trust values highly.
