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- Tasks: Manage health records requests while ensuring compliance with GDPR and Data Protection regulations.
- Company: Join a dynamic legal team focused on providing excellent service in a fast-paced environment.
- Benefits: Enjoy a supportive team atmosphere and opportunities for professional growth.
- Why this job: Make a real impact by helping people access their health information in a meaningful way.
- Qualifications: Experience with public interaction, strong IT skills, and a calm, positive attitude are essential.
- Other info: You'll receive guidance from experienced team members to help you succeed.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for an enthusiastic, motivated and hard-working individual to join the team dealing with access to health records requests. The post holder will need to work in compliance with GDPR and the Data Protection Act 2018.
Main duties of the job
To ensure that all requests for medical records are logged and processed in a timely and accurate manner.
The post holder will need to deal with a variety of enquires, both verbal and written, in a professional and efficient manner.
Working for your organisation
You will be working within our Legal Team, in an exciting and fast paced working environment.The successful applicant will need to have experience dealing with the general public; they will have good IT skills and remain calm under pressure in this challenging role. Good telephone skills, confidence and a positive helpful manner is essential.
The post holder will be supported by the Access to Health Records Team and the Legal Services Manager.
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Access to Health Records Administrator employer: Shrewsbury and Telford Hospital NHS Trust
Contact Detail:
Shrewsbury and Telford Hospital NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Access to Health Records Administrator
✨Tip Number 1
Familiarise yourself with GDPR and the Data Protection Act 2018. Understanding these regulations will not only help you in the role but also demonstrate your commitment to compliance during the interview.
✨Tip Number 2
Practice your communication skills, especially for handling enquiries both verbally and in writing. Role-playing scenarios with a friend can help you feel more confident and prepared for real-life interactions.
✨Tip Number 3
Showcase your IT skills by being familiar with common software used in health records management. If possible, mention any specific systems you've worked with that relate to data entry or record-keeping.
✨Tip Number 4
Demonstrate your ability to remain calm under pressure by preparing examples from your past experiences where you successfully managed stressful situations. This will highlight your resilience and suitability for the fast-paced environment.
We think you need these skills to ace Access to Health Records Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Highlight your experience with GDPR and data protection, as these are crucial for the role.
Tailor Your CV: Customise your CV to reflect your relevant experience in handling health records and dealing with the public. Emphasise your IT skills and any previous roles that required you to remain calm under pressure.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've successfully managed similar tasks in the past, particularly in a fast-paced environment.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional, reflecting your attention to detail.
How to prepare for a job interview at Shrewsbury and Telford Hospital NHS Trust
✨Understand GDPR and Data Protection
Familiarise yourself with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Be prepared to discuss how these regulations impact the handling of health records and demonstrate your understanding during the interview.
✨Showcase Your Communication Skills
Since the role involves dealing with a variety of enquiries, practice articulating your thoughts clearly and professionally. Prepare examples of how you've effectively communicated with the public in previous roles, especially under pressure.
✨Highlight Your IT Proficiency
Be ready to discuss your IT skills, particularly any experience with record-keeping systems or databases. Mention specific software you are familiar with and how you have used technology to improve efficiency in past roles.
✨Demonstrate Your Ability to Work Under Pressure
Prepare to share examples of situations where you successfully managed stress or tight deadlines. Highlight your strategies for staying calm and focused, as this is crucial in a fast-paced environment.
