At a Glance
- Tasks: Engage with guests, promote attractions, and ensure a smooth visitor experience.
- Company: Join the fun team at The London Dungeon and Shrek’s Adventure! London.
- Benefits: Earn a competitive wage, enjoy discounts, and get free attraction tickets.
- Other info: Flexible hours with opportunities for growth until September 2026.
- Why this job: Be the face of excitement and create magical memories for visitors.
- Qualifications: Confident communicator with a flair for entertainment and customer service.
The predicted salary is between 11 - 16 € per hour.
The London Dungeon and Shrek’s Adventure! London are currently recruiting for Admissions Hosts to join our outgoing, self-motivated, sales and customer service focused team. Working across both landmark attractions you will be interacting with our guests either on their journey to Far, Far Away to find Shrek or on their way to Traitors Gate to have their heads chopped off! Operating from the busy heart of London’s South Bank you will be advertising our exciting attractions to potential visitors who pass by our front steps. You will certainly need to be vocal about our offers!
You’ll have the opportunity to tailor a guests’ perfect visit to Merlin’s London tourist attractions, ensuring they have a memorable and rewarding experience. Not only this but you will be batching groups of excited guests into our shows, looking after queue lines and ensuring the flow into the attractions runs as smoothly as possible. Being the face of the attractions and our guests' first point of contact you will have the opportunity to interact, entertain and create magic memories, all whilst providing the very best customer service.
These roles are seasonal with a minimum guaranteed hours of 10 per week, working 3–5 shifts. Contracts are due to end September 2026. Our attractions are open daily, and flexibility will be needed as you’ll be working your fair share of weekends, bank holidays and peak seasons. So, if you have the flair for theatrical, a love of entertainment and, of course, a wicked sense of fun then apply today!
Qualifications & Experience
- Confident communicator.
- Comfortable engaging with large numbers of visitors.
- Delivers world class customer service.
- Knows how to upsell offers naturally.
- Thrives in a fast paced, high-pressure environment.
- Experience in entertainment is a bonus.
- Full training provided.
- Understands targets.
- Motivated to drive revenue through sales.
- Able to follow health, safety, and standard procedures.
- A true team player.
- Happy to help others and work independently.
- Willing to go above and beyond to create unforgettable guest experiences.
Benefits
- Monthly Bonus based on guest satisfaction
- Fortnightly pay
- 25% discount in our retail shops and restaurants
- 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Employee pricing up to 55% off cinema tickets
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range GBP £13.49/Hr.
Admissions Host employer: Shreks Adventures!
Join the vibrant team at The London Dungeon and Shrek’s Adventure! London, where your role as an Admissions Host will immerse you in a dynamic work culture that thrives on creativity and customer engagement. With flexible hours, competitive pay, and fantastic benefits like the Merlin Magic Pass for free access to attractions worldwide, you'll not only enjoy a fun-filled environment but also have ample opportunities for personal growth and development in the heart of London's bustling South Bank.
StudySmarter Expert Advice🤫
We think this is how you could land Admissions Host
✨Tip Number 1
Get to know the attractions inside out! Familiarise yourself with all the exciting offers and experiences we provide. This way, when you chat with potential guests, you can really sell the magic of Shrek’s Adventure! and The London Dungeon.
✨Tip Number 2
Practice your communication skills! Being a confident communicator is key. Try engaging with friends or family in a fun way to get comfortable with upselling and creating that memorable experience for our guests.
✨Tip Number 3
Be ready to show off your personality! We want to see your flair for entertainment shine through. Don’t be afraid to be a bit theatrical and have fun while interacting with visitors – it’s all about creating those unforgettable moments!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and what we’re looking for, so you can tailor your approach and stand out from the crowd.
We think you need these skills to ace Admissions Host
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your flair for entertainment and customer service. Remember, we’re looking for someone who can engage with our guests and create magical experiences!
Tailor Your Application:Make sure to tailor your application to the Admissions Host role. Highlight any relevant experience in sales or customer service, and mention how you thrive in fast-paced environments. We love seeing candidates who understand our mission and can connect with our guests!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff—your skills and experiences that make you a perfect fit for the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get that application in—we can’t wait to hear from you!
How to prepare for a job interview at Shreks Adventures!
✨Show Your Enthusiasm
When interviewing for the Admissions Host role, let your passion for customer service and entertainment shine through. Be vocal about your excitement for the attractions and how you can create memorable experiences for guests. A genuine smile and a positive attitude can go a long way!
✨Know the Attractions Inside Out
Familiarise yourself with The London Dungeon and Shrek’s Adventure! London before the interview. Understand their unique offerings and be ready to discuss how you would promote them to potential visitors. This knowledge will demonstrate your commitment and help you stand out as a candidate.
✨Practice Your Communication Skills
As an Admissions Host, you'll need to engage with large groups of visitors. Practice speaking clearly and confidently about the attractions. You might even want to rehearse some upselling techniques to show that you can naturally promote offers while keeping the conversation fun and engaging.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work well in a team and adapt to a fast-paced environment. Share examples from past experiences where you've gone above and beyond to support your colleagues or enhance guest experiences. This will show that you're not just a great individual contributor but also a true team player.
