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- Tasks: Provide top-notch admin support for transport and site operations using the Steriworks system.
- Company: Join Stericycle, a leader in compliance-based solutions with a mission to protect health and the environment.
- Benefits: Enjoy a contributory pension, life insurance, cycle to work scheme, and access to learning resources.
- Why this job: Be part of a team that makes a real difference in health and sustainability every day.
- Qualifications: Strong admin skills, attention to detail, and proficiency in Microsoft Office required.
- Other info: Dynamic role with opportunities for personal growth and a supportive team environment.
The predicted salary is between 30000 - 40000 £ per year.
To provide a high level professional administrative support to the transport and site operations in relation to Steriworks system maintenance. The Service Administrator will have responsibility for the maintenance and development of the Steriworks system, including hazardous waste note monitoring, data entry, account reconciliation, customer liaison and management reporting. In addition, the position will include general administrative duties such as answering phones, filing, support for team members and other duties as assigned.
Key Job Activities:
- Update and maintain daily data entry forms - including, but not limited to, KPI's, Route Logs, EA Quarterly Returns.
- Checking and balancing of driver paperwork- consignment notes & route sheets - to ensure information is correct for billing purposes, make any necessary amendments and inform customers where appropriate.
- Checking and balancing of 3rd party customer's consignment notes, to ensure information is correct for billing purposes, make any necessary amendments and inform customers where appropriate.
- Month end account reconciliation - Ensuring all routes and paperwork has been checked & balanced. Unbilled container report has been investigated and cleared.
- Printing and issuing all relevant paperwork required for drivers to carry out daily routes.
- Printing additional Steriwork tags or paperwork required by customers and waste acceptance.
- Update and maintain administrative functions of the Steriworks system.
- Responding to Salesforce cases, by investigation or inquiry, forwarding on to relevant person / department, obtaining and providing any requested documentation.
- Customer service (external) - Responding to customer enquiries by phone, fax, email, letter in a timely fashion. Actioning any customer requests and / or forwarding on to the relevant person / department. Informing customers of any changes, when appropriate i.e. service cancellations, bank holiday collections etc.
- Customer service (internal) - Liaising with other sites, departments and account managers to provide information regarding customers and accounts when requested or required.
- Send HWCN off to Cleardata for scanning on a monthly basis, search and obtain copies of the notes when requested.
- Order and receipt stock as required using the ordering system, Proactis, and liaise with suppliers to ensure timely delivery.
Excellent organisation skills and attention to detail. Good communicator with both team members and customers. Good administrative skills, i.e. typing, coordination of systems. Ability to work without supervision. Ability to manage time and complete multi tasks in line with timescales. Good knowledge of information technology especially Microsoft Office (Word, Excel, Access) and Steripoint. Self-motivated, reliable and enthusiastic. A team player, well able to work effectively under pressure and who is looking for a challenge.
Core Values: Integrity, Accountability, Customer First, Continuous Improvement.
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
Stericycle offers you:
- Contributory Pension Scheme
- Life Insurance
- Cycle to Work Scheme
- Access to SteriCares, our employee support fund
- Stericycle University - Our online library of self-development & learning
- Annual performance related pay review.
- Referral Scheme (Earn by introducing people in your network to the Stericycle family)
- Flu voucher
- Eye Test voucher
- And more…
Service Administrator in Telford employer: Shred-it
Contact Detail:
Shred-it Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator in Telford
✨Tip Number 1
Get to know the company inside out! Research Stericycle's mission and values, and think about how your skills as a Service Administrator can contribute. This will help you stand out in interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for those tricky interview questions! Think about examples from your past experiences that showcase your organisational skills, attention to detail, and ability to work under pressure. Practising these will help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Service Administrator in Telford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Administrator role. Highlight your experience with administrative tasks, data entry, and customer service, as these are key aspects of the job.
Show Off Your Skills: Don’t forget to mention your organisational skills and attention to detail. We want to see how you can manage multiple tasks effectively, so give examples of how you've done this in previous roles.
Be Professional Yet Approachable: When writing your application, strike a balance between professionalism and friendliness. We value good communication, so let your personality shine through while keeping it suitable for a work environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Shred-it
✨Know the Steriworks System
Familiarise yourself with the Steriworks system and its functionalities. Understand how it relates to the role of a Service Administrator, especially in terms of data entry and account reconciliation. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Demonstrate Your Organisational Skills
Prepare examples of how you've successfully managed multiple tasks or projects in the past. Highlight your attention to detail and ability to work under pressure, as these are crucial for the role. Being able to share specific instances will make your claims more credible.
✨Customer Service is Key
Since the role involves liaising with both internal and external customers, be ready to discuss your customer service experience. Think of scenarios where you’ve effectively resolved issues or improved customer satisfaction. This will illustrate your commitment to a 'Customer First' approach.
✨Brush Up on Microsoft Office Skills
Make sure you're comfortable using Microsoft Office, particularly Excel and Word. You might be asked about your proficiency during the interview, so consider preparing a few examples of how you've used these tools in previous roles. This will demonstrate your technical skills and readiness for the job.