At a Glance
- Tasks: Lead a team of Service Drivers, ensuring smooth operations and excellent customer service.
- Company: Join Stericycle, a leader in compliance-based solutions with a mission to protect health and the environment.
- Benefits: Enjoy a contributory pension, life insurance, and access to professional development resources.
- Other info: Flexible hours with opportunities for career progression and personal development.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: GCSE level education, good time management, and a positive, people-oriented attitude.
The predicted salary is between 31500 - 38500 £ per year.
Represents the overall interests of the company in a specific business market area and assists the Supervisor Customer Service in the planning, administration, monitoring and optimizing the operational performance of the branch. Embraces the values of the Company. This role will be required to provide out of hours on call duties, on a rota basis as required.
Key Job Activities:
- Ensures that daily work schedules for SD's are prepared and distributed.
- Spends time in the field with the Service Drivers and implements roadside coaching development and security checks, two truck days per week.
- Ensures that Health & Safety standards are maintained and adhered to according to Shred-it policies and statutory requirements.
- Assists the Supervisor Customer Service in opening and closing of branch on a daily basis and ensures that support for the Service Drivers is provided.
- Helps resolve service problems as directed.
- Assists the Supervisor Customer Service in monthly meetings with Service Drivers and publishes the minutes.
- Assists the Supervisor Customer Service in customer data entry for new service orders on company SAP data system.
- Responsible for accurate and timely data entry on the company SAP system, processing paperwork to include but not limited to entry of manual services orders, mass service order printing and dissemination to Service Drivers, customer service queries i.e., next service date etc., routing of new clients into system as directed by the Supervisor Customer Service.
- Assists in Fleet Maintenance of all vehicles of the Branch, as directed.
Required Education:
- GCSE IOSH Managing Safety Educated to GCSE level or equivalent
- Certificate of Professional Competence is an advantage
Experience (EMEAA):
- Good time management skills
- Good interpersonal skills
- Computer literate, proficiency of SAP data system
- Mechanical aptitude
- Positive attitude
- People orientated - believes people make the difference
- Good work ethic
- Flexible
- Proactive
- Self-motivated
- Results oriented - motivated by success
- Focused on career progression
- Committed to personal development and continuing education
- Management or supervisory aptitude
- Understanding of Routing Principles
- Customer Service Orientation
- Some Fleet Maintenance Knowledge of Health & Safety guidelines
Certifications and/or Licenses:
- Category C+ E / Class II licence
- Certificate of Professional Competence is an advantage
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
Stericycle offers you:
- Contributory Pension Scheme
- Life Insurance
- Cycle to Work Scheme
- Access to SteriCares, our employee support fund
- Stericycle University - Our online library of self-development & learning
- Annual performance related pay review.
- Referral Scheme (Earn by introducing people in your network to the Stericycle family)
- Flu voucher
- Eye Test voucher
- And more…
Service Driver Team Lead in London employer: Shred-it
Stericycle is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture where teamwork and individual accountability thrive. Located in a dynamic environment, the Sales Support Administrator role provides opportunities for professional development through Stericycle University and a range of benefits including a contributory pension scheme and performance-related pay reviews, making it a rewarding place to build your career while contributing to meaningful solutions that protect health and the environment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Driver Team Lead in London
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Shred-it.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Shred-it. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Service Driver Team Lead in London
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Shred-it, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Shred-it and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Shred-it. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Shred-it
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Shred-it.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Shred-it.
