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- Tasks: Lead a team of Service Drivers, ensuring smooth operations and top-notch customer service.
- Company: Join Stericycle, a leader in compliance-based solutions with a mission to protect health and the environment.
- Benefits: Enjoy a contributory pension, life insurance, and access to self-development resources.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: GCSE educated, with strong time management and interpersonal skills; driving licence required.
- Other info: Flexible hours, career progression opportunities, and a supportive team culture await you.
The predicted salary is between 36000 - 60000 £ per year.
Represents the overall interests of the company in a specific business market area and assists the Supervisor Customer Service in the planning, administration, monitoring and optimizing the operational performance of the branch. Embraces the values of the Company. This role will be required to provide out of hours on call duties, on a rota basis as required.
Key Job Activities
- Ensures that daily work schedules for Service Drivers are prepared and distributed.
- Spends time in the field with the Service Drivers and implements roadside coaching development and security checks, two truck days per week.
- Ensures that Health & Safety standards are maintained and adhered to according to Shred-it policies and statutory requirements.
- Assists the Supervisor Customer Service in opening and closing of branch on a daily basis and ensures that support for the Service Drivers is provided.
- Helps resolve service problems as directed.
- Assists the Supervisor Customer Service in monthly meetings with Service Drivers and publishes the minutes.
- Assists the Supervisor Customer Service in customer data entry for new service orders on company SAP data system.
- Responsible for accurate and timely data entry on the company SAP system, processing paperwork to include but not limited to entry of manual services orders, mass service order printing and dissemination to Service Drivers, customer service queries i.e., next service date etc., routing of new clients into system as directed by the Supervisor Customer Service.
- Assists in Fleet Maintenance of all vehicles of the Branch, as directed.
Required Education
- Educated to GCSE level or equivalent.
- IOSH Managing Safety.
- Certificate of Professional Competence is an advantage.
Required Experience & Skills
- Good time management skills.
- Good interpersonal skills.
- Computer literate, proficiency of SAP data system.
- Mechanical aptitude.
- Positive attitude, people orientated – believes people make the difference.
- Good work ethic, flexible, proactive, self-motivated, results oriented – motivated by success.
- Focused on career progression, committed to personal development and continuing education.
- Management or supervisory aptitude.
- Understanding of routing principles.
- Customer service orientation.
- Some fleet maintenance knowledge of health & safety guidelines.
Certifications and/or Licenses:
- Category C+E / Class II licence.
- Certificate of Professional Competence is an advantage.
About Stericycle
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
Stericycle offers you:
- Contributory Pension Scheme.
- Life Insurance.
- Cycle to Work Scheme.
- Access to SteriCares, our employee support fund.
- Stericycle University - Our online library of self-development & learning.
- Annual performance related pay review.
- Referral Scheme (Earn by introducing people in your network to the Stericycle family).
- Flu voucher.
- Eye Test voucher.
- And more…
Service Driver Team Lead in City of London employer: Shred-it
Contact Detail:
Shred-it Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Driver Team Lead in City of London
✨Tip Number 1
Get to know the company inside out! Research Stericycle's values and mission, and think about how your experience aligns with their goals. This will help you stand out during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get the inside scoop on the company culture and any tips for the interview process. Plus, it could lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think about scenarios where you've demonstrated leadership, problem-solving, or customer service skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Service Driver Team Lead in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Service Driver Team Lead role. Highlight your time management, interpersonal skills, and any relevant experience with SAP systems or fleet maintenance. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our mission at Stericycle. Don’t forget to mention your commitment to health and safety standards – it’s a big deal for us!
Show Off Your People Skills: Since this role involves working closely with Service Drivers and assisting in customer service, make sure to showcase your people-oriented attitude. Share examples of how you've successfully managed teams or resolved service issues in the past. We love a proactive approach!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to the right people. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Shred-it
✨Know the Company Inside Out
Before your interview, take some time to research Stericycle. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As a Service Driver Team Lead, you'll need to demonstrate your ability to lead and support a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your interpersonal skills and how you can motivate others.
✨Be Ready for Practical Scenarios
Expect situational questions that assess your problem-solving abilities, especially related to customer service and fleet maintenance. Think of specific instances where you've had to think on your feet or implement health and safety standards effectively.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and expectations. This shows your enthusiasm and helps you gauge if the company culture aligns with your values and career goals.
