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- Tasks: Support vulnerable individuals in overcoming homelessness and rebuilding their lives.
- Company: Join Single Homeless Project, a charity dedicated to making a real difference.
- Benefits: Competitive salary, flexible hours, generous leave, and professional development opportunities.
- Why this job: Make a powerful impact every day while developing essential skills for your career.
- Qualifications: Experience supporting vulnerable people and strong communication skills are essential.
- Other info: Be part of a compassionate team committed to creating positive change.
The predicted salary is between 28954 - 31101 £ per year.
Step into a role where your work makes a powerful difference every single day. As a Project Worker for Complex Needs at our new Harrow Road Assessment Hub in Westminster, you will be part of an inspiring team at the forefront of change - supporting people as they take their first steps away from rough sleeping. Westminster has some of the highest levels of rough sleeping in the UK, and this innovative service offers short-stay, intensive support for people who may not have a local connection but are in urgent need of stability, care and a chance to rebuild. It’s fast-paced, human-centred, and deeply impactful.
This is more than just a job - it’s a launchpad for a career in frontline services where you’ll develop a rich mix of skills, from trauma-informed support to multi-agency collaboration. You’ll guide people through rapid assessment and into safe, appropriate accommodation - whether that’s reconnecting them to services in other areas or helping them settle into new housing and support networks. Every day, you will help navigate real challenges - like immigration, healthcare access, or welfare systems - and you will see the impact of your work unfold as people regain their footing and move forward.
At Single Homeless Project (SHP), we believe in growing talent from within. This role opens the door to continuous professional development and progression across our diverse services. If you’re looking for a career that challenges you, grows you, and gives you purpose, this is your opportunity to start something meaningful.
About you:
- Experience of supporting vulnerable people, ideally those affected by homelessness or multiple disadvantage.
- Strong communication and organisational skills.
- Empathy, resilience, and a commitment to person-centred working.
- Ability to manage a fast-paced environment and prioritise effectively.
- Willingness to work flexibly, including early, late, and weekend shifts on a rota.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that’s committed to making a real difference in people’s lives. You’ll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
- Closing date: Sunday 29th June at midnight
- Interview date: Wednesday 8th and Thursday 9th July Online via Microsoft Teams
- This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
- Please note applications are reviewed for AI use in application questions.
Our attractive benefits package includes:
- A salary increase after successfully completing six month’s probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Project Worker Complex Needs - Harrow Road Westminster in London employer: SHP
Contact Detail:
SHP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Worker Complex Needs - Harrow Road Westminster in London
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend events, and connect with current employees at SHP. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for your interview by researching SHP's values and recent projects. Show us you’re passionate about making a difference and how your experience aligns with our mission.
✨Tip Number 3
Practice your responses to common interview questions, especially around supporting vulnerable people. We want to hear real examples of your empathy and resilience in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Project Worker Complex Needs - Harrow Road Westminster in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping vulnerable people shine through. We want to see your commitment to making a difference in the lives of those affected by homelessness.
Tailor Your Experience: Make sure to highlight any relevant experience you have in supporting individuals with complex needs. We’re looking for specific examples that demonstrate your skills and how they relate to the role.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the role there.
How to prepare for a job interview at SHP
✨Know Your Stuff
Before the interview, make sure you understand the role of a Project Worker for Complex Needs. Familiarise yourself with the challenges faced by vulnerable individuals, especially those experiencing homelessness. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Experience
Be ready to share specific examples from your past experiences where you've supported vulnerable people. Highlight any relevant skills like trauma-informed support or multi-agency collaboration. This will show that you have the practical experience needed for the job.
✨Emphasise Empathy and Resilience
In this role, empathy and resilience are key. Prepare to discuss how you've handled challenging situations in the past and how you can maintain a person-centred approach even in a fast-paced environment. This will illustrate your commitment to the values of the organisation.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
