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- Tasks: Join us as an Event Safety Steward, ensuring safety and great customer service at exciting events.
- Company: Showsec is a leading venue and event security specialist known for excellence in crowd management.
- Benefits: Enjoy flexible shifts, competitive pay, and access to industry-leading training and career progression.
- Why this job: Be part of thrilling events, develop your skills, and grow within a supportive team culture.
- Qualifications: Must be local to Aberdeen and over 18 for SIA licensed roles; no prior experience needed.
- Other info: Casual contract allows you to choose your shifts; video interview required for application.
We are Showsec, the award-winning venue and event security specialist dedicated to achieving excellence in crowd management.
We are seeking additional Event Safety Stewards to join our Aberdeen team at major summer events, and other venues including P&J Live, and Aberdeen FC. The role of an Event Safety Steward is largely focused on customer service, so we expect you to be confident, approachable and friendly.
Our casual contract offers you great flexibility to choose when and where you want to work. Due to the nature of the events industry, evening and weekend availability is desired. Please note: shift availability is not always consistent or guaranteed, so this role would be ideal for candidates looking to top up their existing income.
Showsec can offer you industry leading training and development opportunities, with the chance to work your way up the ladder:
Steward > Door Supervisor > Event Supervisor > Head of Security > Operations Supervisor > Operations Executive > Area Management
We can only accept applications from candidates who are local to Aberdeen. Although you will primarily be based in Aberdeen, during festival season you will have the opportunity to work at events further afield if you are willing and able to do so!
APPLY NOW to start your Showsec journey!
Please note:
- With Showsec you will be offered a variety of shifts starting at the base pay rate shown on this advert. The maximum pay rate displayed on this advert applies to specific shifts such as club nights at specific venues. It will remain your decision as to whether or not you wish to accept any offer of work in line with our flexible casual contract.
- You will be required to undertake a video interview so please only apply if you are willing to participate in a video interview.
- As part of the screening process, you will be required to complete a Disclosure Scotland check.
What you will be doing
- Perform pre and post event checks
- Assist with safe and effective ingress, egress and queue management
- Enforce venue policies and procedures
- Pass, accreditation, and ticket checks
- Ensure fire exits and evacuation routes are always kept clear
- Monitor spectators for signs of distress, overcrowding and inappropriate behaviour, and report these to the on-shift supervisor
- Be vigilant, identify potential hazards and suspicious behaviour, and report to the on-shift supervisor
- Assist with evacuation and invacuation procedures in the event of an emergency
- Ensure health and safety guidelines and regulations are adhered to by all stakeholders
- Understand and complete general stewarding responsibilities
What Showsec can offer you
- A minimum hourly rate of £14.12 per hour (comprising a pay rate of £12.60 and indicative holiday pay of £1.52). Holiday pay is indicative because it is accrued at 12.07% for every hour worked in accordance with your average pay rate over the previous 52 worked weeks. If you work at a different rate the pay and holiday pay will change accordingly
- Plenty of shift availability with the flexibility to choose your own shifts and work around your existing commitments on our casual contract
- 24/7 access to our online portal to plan your shifts and access to our team communications platform
- Ongoing development – you will have access to fully funded industry-leading training modules and courses through our eLearning platform and onsite training, mentoring and development
- Career progression opportunities – lots of our senior management team started out as casual Stewards!
- The opportunity to join our casual auto enrolment pension scheme
- PAY: £14.12 per hour (inclusive of indicative holiday pay)
Showsec is an equal opportunities employer committed to creating and celebrating an inclusive environment.
Successful candidates will be subject to pre-engagement checks, training and screening in line with BS7858 standards.
SIA Licensed Roles: The role requires applicants to be 18 or over to hold an SIA licence, therefore we are unable to consider applicants under the age of 18 years.
Non-SIA Licensed Roles: Due to the restriction of working hours and shift times our clients require our services, and the legislation in place to protect young workers, we are unable to consider applicants under the age of 18 years
Please fill in your details and we will email you with log in details to start your secure application
Please note – it may take approximately 10 minutes for the email to be delivered
Please fill in your details and we will email you with log in details to start your secure application
Please note – it may take approximately 10 minutes for the email to be delivered
We are only able to accept applicants who are eligible to work in the UK.
Unfortunately, we are unable to proceed with your application.
SIA Licensed Roles require applicants to be 18 or over to hold an SIA licence. Due to the restriction of working hours and shift times our clients require our services, and the legislation in place to protect young workers, we are unable to consider applicants under the age of 18 years for non-SIA licensed roles.
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Event Safety Steward employer: Showsec
Contact Detail:
Showsec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Safety Steward
✨Tip Number 1
Familiarise yourself with the specific venues where you'll be working, like P&J Live and Aberdeen FC. Understanding their layout and policies will help you feel more confident during your shifts and show that you're proactive.
✨Tip Number 2
Since customer service is key in this role, practice your communication skills. Being approachable and friendly can make a big difference, so consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Be prepared for the video interview by ensuring you have a quiet space and good lighting. Dress appropriately and practice answering common interview questions related to safety and customer service to make a great impression.
✨Tip Number 4
Stay flexible with your availability, especially for evening and weekend shifts. Highlighting your willingness to work during peak times can set you apart from other candidates and show your commitment to the role.
We think you need these skills to ace Event Safety Steward
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Event Safety Steward. Familiarise yourself with the key tasks such as crowd management, enforcing venue policies, and ensuring safety protocols.
Tailor Your CV: Highlight any relevant experience in customer service or event management in your CV. Emphasise skills like communication, vigilance, and teamwork, which are crucial for this role.
Prepare for the Video Interview: Since a video interview is part of the application process, practice common interview questions related to safety and customer service. Ensure you have a quiet, well-lit space for the interview.
Show Your Availability: Clearly indicate your availability for evening and weekend shifts in your application. This flexibility is important for the role, so make it known that you can accommodate the needs of the events industry.
How to prepare for a job interview at Showsec
✨Show Your Customer Service Skills
As an Event Safety Steward, customer service is key. Be prepared to share examples of how you've provided excellent service in the past. Highlight your ability to remain calm and friendly, even in challenging situations.
✨Demonstrate Your Flexibility
Since the role offers flexible shifts, emphasise your availability for evenings and weekends. Mention any previous experience in similar roles where you had to adapt to changing schedules or environments.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties of an Event Safety Steward. Be ready to discuss how you would handle crowd management, safety checks, and emergency procedures. Showing that you understand the job will impress the interviewers.
✨Prepare for the Video Interview
Since you'll be participating in a video interview, ensure you have a quiet, well-lit space to conduct it. Dress professionally and practice speaking clearly and confidently to convey your enthusiasm for the role.
