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- Tasks: Join us as an Event Safety Steward, ensuring safety and great customer service at exciting events.
- Company: Showsec is a leading venue and event security specialist known for excellence in crowd management.
- Benefits: Enjoy flexible shifts, competitive pay, and access to industry-leading training and career progression.
- Why this job: Perfect for those seeking a fun, dynamic role with opportunities to grow in the events industry.
- Qualifications: Must be local to Aberdeen and over 18 for SIA licensed roles; friendly and approachable attitude required.
- Other info: Casual contract allows you to choose your shifts; video interview and background checks are part of the process.
We are Showsec, the award-winning venue and event security specialist dedicated to achieving excellence in crowd management. We are seeking additional Event Safety Stewards to join our Aberdeen team at major summer events, and other venues including P&J Live, and Aberdeen FC. The role of an Event Safety Steward is largely focused on customer service, so we expect you to be confident, approachable and friendly.
Our casual contract offers you great flexibility to choose when and where you want to work. Due to the nature of the events industry, evening and weekend availability is desired. Please note: shift availability is not always consistent or guaranteed, so this role would be ideal for candidates looking to top up their existing income.
Showsec can offer you industry leading training and development opportunities, with the chance to work your way up the ladder:
- Steward
- Door Supervisor
- Event Supervisor
- Head of Security
- Operations Supervisor
- Operations Executive
- Area Management
We can only accept applications from candidates who are local to Aberdeen. Although you will primarily be based in Aberdeen, during festival season you will have the opportunity to work at events further afield if you are willing and able to do so!
What you will be doing:
- Perform pre and post event checks
- Assist with safe and effective ingress, egress and queue management
- Enforce venue policies and procedures
- Pass, accreditation, and ticket checks
- Ensure fire exits and evacuation routes are always kept clear
- Monitor spectators for signs of distress, overcrowding and inappropriate behaviour, and report these to the on-shift supervisor
- Be vigilant, identify potential hazards and suspicious behaviour, and report to the on-shift supervisor
- Assist with evacuation and invacuation procedures in the event of an emergency
- Ensure health and safety guidelines and regulations are adhered to by all stakeholders
- Understand and complete general stewarding responsibilities
What Showsec can offer you:
- A minimum hourly rate of £14.12 per hour (comprising a pay rate of £12.60 and indicative holiday pay of £1.52).
- Plenty of shift availability with the flexibility to choose your own shifts and work around your existing commitments on our casual contract.
- 24/7 access to our online portal to plan your shifts and access to our team communications platform.
- Ongoing development - you will have access to fully funded industry-leading training modules and courses through our eLearning platform and onsite training, mentoring and development.
- Career progression opportunities – lots of our senior management team started out as casual Stewards!
- The opportunity to join our casual auto enrolment pension scheme.
Showsec is an equal opportunities employer committed to creating and celebrating an inclusive environment. Successful candidates will be subject to pre-engagement checks, training and screening in line with BS7858 standards.
SIA Licensed Roles: The role requires applicants to be 18 or over to hold an SIA licence, therefore we are unable to consider applicants under the age of 18 years.
Non-SIA Licensed Roles: Due to the restriction of working hours and shift times our clients require our services, and the legislation in place to protect young workers, we are unable to consider applicants under the age of 18 years.
Event Safety Steward employer: Showsec
Contact Detail:
Showsec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Safety Steward
✨Tip Number 1
Familiarise yourself with the specific venues where you'll be working, like P&J Live and Aberdeen FC. Understanding the layout and policies of these locations can help you stand out during your interview.
✨Tip Number 2
Showcase your customer service skills in your interactions. Since the role is focused on being approachable and friendly, practice how you would engage with event-goers to demonstrate your suitability for the position.
✨Tip Number 3
Be prepared for the video interview by ensuring you have a quiet space and good lighting. Practising common interview questions related to safety and crowd management can also give you an edge.
✨Tip Number 4
Highlight your flexibility in terms of shift availability. Since the role requires evening and weekend work, emphasising your willingness to adapt can make you a more attractive candidate.
We think you need these skills to ace Event Safety Steward
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Event Safety Steward. Familiarise yourself with the job description and think about how your skills align with the requirements.
Tailor Your CV: Highlight relevant experience in customer service and any previous roles in event management or security. Make sure to emphasise your approachability and confidence, as these are key traits for this position.
Prepare for the Video Interview: Since a video interview is part of the application process, practice common interview questions related to customer service and safety. Ensure you have a quiet, well-lit space for the interview to present yourself professionally.
Show Enthusiasm: In your application and during the interview, express your enthusiasm for working at events and your willingness to be flexible with shifts. Mention your availability for evening and weekend work to demonstrate your commitment.
How to prepare for a job interview at Showsec
✨Show Your Customer Service Skills
As an Event Safety Steward, customer service is key. Be prepared to share examples of how you've provided excellent service in the past, showcasing your confidence and approachability.
✨Demonstrate Your Flexibility
Since the role offers flexible shifts, highlight your availability for evenings and weekends. Mention any previous experience working in similar environments where adaptability was crucial.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties of an Event Safety Steward, such as crowd management and safety protocols. This will show that you're serious about the position and understand what it entails.
✨Prepare for the Video Interview
Since you'll be required to participate in a video interview, ensure you have a quiet, well-lit space to conduct it. Practice speaking clearly and confidently, as this will help you make a great first impression.
