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- Tasks: Ensure safety and customer service at iconic events in Manchester.
- Company: Join Showsec, a leading venue and event security specialist.
- Benefits: Earn £14.12 per hour with flexible shifts and industry-leading training.
- Why this job: Be part of exciting events while gaining valuable experience in crowd management.
- Qualifications: Confident, approachable, and ready to work evenings and weekends.
- Other info: Great career progression from Steward to Operations Executive.
We are Showsec, the award-winning venue and event security specialist dedicated to achieving excellence in crowd management.
With a jam-packed event calendar ahead, we are seeking additional Event Safety Stewards to join our Manchester team and work at some of the city’s most iconic venues, including AO Arena, Manchester Academy, O2 Apollo, and more. In addition, there will be opportunities to pick up shifts at Manchester’s Christmas markets during the festive season.
The role of an Event Safety Steward is largely focused on customer service, so we expect you to be confident and approachable. Other key responsibilities include monitoring of crowds, carrying out safety checks and supporting with entry and exit procedures.
Whether you are looking to top up your income, or pursue a career in event security and crowd management, Showsec offers you the freedom to choose your own shifts – if you have existing commitments, this could be the perfect role for you. Due to the nature of work in the events industry, you will need to be available during evenings and weekends.
Showsec can offer you industry leading training and development opportunities, with the chance to work your way up the ladder:
Steward > Door Supervisor > Event Supervisor > Head of Security > Operations Supervisor > Operations Executive > Area Management
Only applicants based in or near Manchester will be considered.
APPLY NOW to start your Showsec journey!
Please note:
- With Showsec you will be offered a variety of shifts starting at the base pay rate shown on this advert. The maximum pay rate displayed on this advert applies to specific shifts such as club nights at specific venues. It will remain your decision as to whether or not you wish to accept any offer of work in line with our flexible casual contract.
- You will be required to undertake a video interview so please only apply if you are willing to participate in a video interview.
- As part of the screening process, you will be required to complete a DBS check.
What you will be doing
- Perform pre and post event checks
- Assist with safe and effective ingress, egress and queue management
- Enforce venue policies and procedures
- Pass, accreditation, and ticket checks
- Ensure fire exits and evacuation routes are always kept clear
- Monitor spectators for signs of distress, overcrowding and inappropriate behaviour, and report these to the on-shift supervisor
- Be vigilant, identify potential hazards and suspicious behaviour, and report to the on-shift supervisor
- Assist with evacuation and invacuation procedures in the event of an emergency
- Ensure health and safety guidelines and regulations are adhered to by all stakeholders
- Understand and complete general stewarding responsibilities
What Showsec can offer you
- A minimum hourly rate of £14.12 per hour (comprising a pay rate of £12.60 and indicative holiday pay of £1.52). Holiday pay is indicative because it is accrued at 12.07% for every hour worked in accordance with your average pay rate over the previous 52 worked weeks. If you work at a different rate the pay and holiday pay will change accordingly
- Plenty of shift availability with the flexibility to choose your own shifts and work around your existing commitments on our casual contract
- 24/7 access to our online portal to plan your shifts and access to our team communications platform
- Ongoing development – you will have access to fully funded industry-leading training modules and courses through our eLearning platform and onsite training, mentoring and development
- Career progression opportunities – lots of our senior management team started out as casual SIA Door Supervisors!
- The opportunity to join our casual auto enrolment pension scheme
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Event Safety Steward employer: Showsec
Contact Detail:
Showsec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Safety Steward
✨Tip Number 1
Get to know the venues! Familiarise yourself with places like AO Arena and Manchester Academy. This will not only help you feel more confident during your shifts but also impress your interviewers when you show your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills! As an Event Safety Steward, being approachable is key. Try role-playing scenarios with friends or family to get comfortable handling different situations that might arise during events.
✨Tip Number 3
Be ready for that video interview! Make sure you’re in a quiet space, dress smartly, and have a few examples of your past experiences handy. Showsec wants to see your personality shine through, so be yourself!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to stay updated on available shifts and opportunities. Plus, it shows you’re serious about joining the Showsec team. Let’s get you started on this exciting journey!
We think you need these skills to ace Event Safety Steward
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your confidence and approachability – it’s key for an Event Safety Steward.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience in customer service or crowd management, and mention why you’re excited about working at iconic venues in Manchester. It’ll help us see why you’d be a great fit!
Check Your Details: Before hitting that submit button, double-check all your details. Make sure your contact info is correct and that you’ve answered all questions thoroughly. We want to reach out to you without any hiccups!
Prepare for the Video Interview: Since we’ll be doing a video interview, take some time to prepare. Find a quiet space, dress appropriately, and think about how you can showcase your skills and enthusiasm for the role. We’re looking forward to seeing you!
How to prepare for a job interview at Showsec
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of an Event Safety Steward. Familiarise yourself with crowd management techniques, safety protocols, and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is heavily focused on customer service, be prepared to discuss your experience in dealing with the public. Think of examples where you've successfully managed difficult situations or provided excellent service. This will demonstrate your approachability and confidence, which are key traits for this position.
✨Prepare for the Video Interview
As you'll be required to participate in a video interview, ensure you have a quiet, well-lit space to conduct it. Dress professionally and practice speaking clearly. Consider doing a mock interview with a friend to get comfortable with the format and to refine your answers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities, shift flexibility, or what a typical event looks like for a steward. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.