Solution Engineer

About Showpad

At Showpad, we empower others to be at their best. As a business, that means the Showpad sales enablement platform allows revenue teams to engage buyers through industry-leading training and coaching software as well as innovative sales content and engagement solutions. We provide sales and marketing with the software and support they need to enable their teams, drive more revenue and deliver incredible buying experiences. Founded in 2011 in Belgium, Showpad is a team of more than 400 people working from our headquarters in Ghent and Chicago or regional offices in London and Bucharest. As an employer who understands the importance of diversity, we are committed to proudly representing the various identities of the communities in which we work and the clients that we serve. We have been recognized as a top workplace by Built In Chicago, Built In San Francisco and Inc. Magazine, as a top 10 software company in the Inc. 5000 Europe list and won the award for “Most Sustainable Growth Company” by Deloitte Belgium.

About the position

As a Solutions Engineer you will play an essential role in Showpad as you will have a massive impact on its growth. Our sales team shares the Showpad success story with organizations around the world and helps them understand the value Showpad offers to align Sales and Marketing. As an additional resource to the Sales team, the Solutions Engineer role is vital to assisting the Sales team grow.

Key Responsibilities as a Solutions Engineer at Showpad:

• Collaborate with the Account Executives in proving value of our Showpad solution, question customer’s status quo, and uncover our prospects' pains.
• Ability to demonstrate value of Showpad through Product Demos.
• Create custom demo environments based on customer use case.
• Be the technical resource around CRM, SSO, MDM, API & other related technology.
• Understand customer technology stack and how Showpad can fit into their Ecosystem.
• Be a trusted advisor among internal and external constituents (up to C level) based on program management, product and solution knowledge.
• Optimize communication and ensure effective knowledge transfer and hand-offs to support post implementation.

Skills and qualifications we are looking for:

• 1-4 years of experience in a sales engineering, solutions engineering, or technical consultant role (SaaS experience preferred).
• Ability to effectively communicate technical information to both technical and non-technical stakeholders.
• Exposure into fast-moving sales cycles.
• Experience presenting to decision makers and C-Level executives (Selling to Marketing executives is preferred).
• Strong ability to find solutions based on abstract data and information.
• Strong presentation and communication skills for engaging with clients and delivering compelling solution demonstrations.
• A sales mindset and ability to match the Showpad value proposition with prospect’s pains.
• Foundational knowledge of API, SSO, CRM is preferred but not required.
• Strong project management, organizational & people management skills.
• Capacity to analyze customer data and feedback to make informed recommendations for improvements or customizations to the solution.
• Experience in selling into highly competitive market.
• Excellent troubleshooting, problem solving and risk management skills.
• Multi-task oriented with desire to work in a fast paced environment.
• Willingness to go the extra mile to understand and meet customer requirements.
• Bachelor’s degree preferably in a technical or business discipline.

Location: Minimum 2 days a week in office work in the London office with occasional travel to clients when needed.

What You Can Expect From Showpad:

Our culture is centered on our values: be humble, take ownership, be passionate, be transparent, keep it simple and grow together. Global collaboration is in our DNA and we're committed to immersing ourselves in a truly diverse environment where differences are not only welcomed, but valued.