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- Tasks: Manage relationships with publishers and support advertising campaigns for a leading video solutions provider.
- Company: Join ShowHeroes, Europe's top independent video solutions company with a focus on innovation.
- Benefits: Hybrid working, professional development opportunities, and a diverse, inclusive workplace.
- Why this job: Be at the forefront of digital media, shaping the future of video content and advertising.
- Qualifications: 1-3 years in digital media operations or account management; strong relationship-building skills required.
- Other info: Dynamic role connecting multiple teams for improved collaboration and efficiency.
The predicted salary is between 36000 - 60000 £ per year.
Video is, without a doubt, the most important, dominant medium of our time. It has become the centre of all digital content: to tell stories, spread news and for marketing as well, with large players, such as YouTube, Facebook or TikTok paving the way. Now, the global media landscape demands diversity, innovation and independence. ShowHeroes is Europe’s leading, independent provider of video solutions for digital publishers and advertisers. Our proprietary video platform consists of a library of thousands of unique video content clips, efficient video asset and playlist management, a sleek and modern video player, as well as cutting edge video advertising technology and in-depth reporting tools for both - publishers and advertisers.
This is a new hybrid role combining Supply Account Management and Demand Account Management, designed to sit at the intersection of both teams.
On the supply side, you will manage and grow relationships with premium publishers across CTV & OLV, overseeing onboarding, performance, optimisation and ongoing account health. You will work closely with publishers to maximise inventory performance, share insights and develop long-term, meaningful partnerships.
On the demand side, you will support the planning, setup, delivery and optimisation of advertising campaigns across ShowHeroes’ OLV, CTV & Display solutions. You will help ensure campaigns run smoothly end-to-end and deliver strong performance for clients.
Internally, this role plays a key part in connecting Supply, Demand, Sales, Operations, Product and Marketing teams. By sharing insights across departments, supporting campaign delivery and aligning priorities, you will help improve collaboration, efficiency and commercial outcomes across the business.
- Supply account management
- Manage day-to-day relationships with assigned publishers, ensuring strong performance, communication and retention.
- Own publisher onboarding, integrations and ongoing account management, troubleshooting issues as they arise.
- Support the Supply team to produce quarterly business review decks.
- Demand and campaign support
- Support pre-sales activity including site list curation, forecasting, targeting recommendations and deal setup.
- Assist with campaign setup, creative coordination and priority site recommendations.
- Support end-to-end campaign delivery, from brief response through to optimisation and reporting.
- Conduct daily campaign health checks and support spend optimisation across key publishers.
- Pull, analyse and present platform data in a clear and actionable format.
- Maintain and update campaign trackers and support client reporting, PCAs and case studies.
- Work closely with Sales, Marketing and Operations to ensure alignment across supply and demand priorities.
- Share insights between supply and demand teams to improve performance and operational efficiency.
1-3 years’ experience in digital media operations, account management or similar positions.
Well organised, efficient and comfortable working with data.
Strong relationship-building skills with clients and internal teams.
An innovative video technology and media company with numerous branches in key cities across UK, EMEA and the Americas.
Opportunities to develop yourself professionally and help shape our fast-growing company.
Hybrid working; home and office in Holborn (Central London).
At ShowHeroes Group we embrace this diversity. Not only in our recruitment process, but also in hiring, promotions, and salary decisions, we ensure fairness regardless of gender, age, origin, religion, or disability. Our focus is on qualifications, performance, and alignment with our company values.
Manager-Account Manager in London employer: ShowHeroes Group
Contact Detail:
ShowHeroes Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager-Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to ShowHeroes. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by knowing your stuff! Research ShowHeroes and its video solutions inside out. The more you know, the better you can showcase how you fit into their vision.
✨Tip Number 3
Show off your skills! Bring examples of past successes in account management or digital media operations to the table. Real-life stories can make you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team.
We think you need these skills to ace Manager-Account Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Manager-Account Manager role. Highlight your experience in digital media operations and account management, as well as any relevant achievements that showcase your relationship-building skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about video solutions and how your background makes you a perfect fit for our team. Don’t forget to mention your understanding of both supply and demand sides of account management.
Showcase Your Data Skills: Since this role involves working with data, make sure to highlight any experience you have with data analysis or reporting. We want to see how you can pull insights from data to improve campaign performance and operational efficiency.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our innovative team!
How to prepare for a job interview at ShowHeroes Group
✨Know Your Video Stuff
Make sure you brush up on the latest trends in video content and advertising. Familiarise yourself with platforms like YouTube, Facebook, and TikTok, as well as ShowHeroes' unique offerings. Being able to discuss how these platforms influence digital media will show your passion and knowledge.
✨Show Off Your Relationship Skills
Since this role involves managing relationships with publishers and internal teams, be ready to share examples of how you've built and maintained strong partnerships in the past. Think about specific situations where your communication skills made a difference.
✨Data is Your Best Friend
As the job requires working with data for campaign optimisation, come prepared to discuss your experience with data analysis. Bring examples of how you've used data to drive decisions or improve performance in previous roles. This will demonstrate your analytical mindset.
✨Be Ready to Collaborate
This role sits at the intersection of multiple teams, so highlight your experience in cross-departmental collaboration. Prepare to discuss how you've worked with different teams to achieve common goals, and be ready to suggest ways you could enhance collaboration at ShowHeroes.