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- Tasks: Deliver top-notch customer service and create unforgettable cinema experiences.
- Company: Join a vibrant cinema team passionate about film and customer satisfaction.
- Benefits: Flexible shifts, employee perks, free snacks, and discounts on food and drinks.
- Why this job: Be part of a fun team while enjoying movies and making guests smile.
- Qualifications: No experience needed, just a positive attitude and love for cinema.
- Other info: Great training opportunities and a chance to grow within the company.
The predicted salary is between 11 - 13 £ per hour.
Our team is important to our success. As a General Assistant, you will be responsible for delivering an unrivalled standard of guest experience in the cinema with superior customer service and the ability to drive product sales. You are not required to have prior experience to be a successful General Assistant, but you must have an exceptional attitude towards customer service and the desire to create a first-class experience for our customers. As a Showcase Employee, you will be part of a team who also shares your passion for cinema, and you will be responsible for greeting and guiding our guests through the customer experience.
Responsibilities
- Providing an excellent standard of customer service to cinema visitors by being helpful, pleasant, and ensuring queues are managed effectively.
- You will be hands on serving at our ticket and refreshment counters and you will keep the cinema, auditoria and facilities clean & tidy.
- You will be equipped with the knowledge to answer customer queries about the latest releases.
- Primarily, you will be responsible for ensuring every guest has a great experience!
About You
- You are a passionate individual with a love of cinema.
- You have a positive can-do attitude.
- You enjoy a challenge and have the ability to work in a fast-paced environment.
- You have confident communication and team working skills.
- You are adaptable and willing to work across all departments in the cinema.
- You have the desire to engage with our customers to drive sales and deliver a superior guest experience.
- You are able to work unsociable hours, evenings and weekends.
- You will be flexible with your hours of work and understand our cinema can close very late at night and you will have a safe way to get home from work.
What We Offer
- Flexible shift patterns.
- A chance to develop within an enthusiastic team.
- Employees passes for use by you or your friends & family.
- Free popcorn and drink whilst on shift.
- 30% discount off food and drinks when you visit the cinema including our in-cinema Costa coffee stores.
- Free access to our confidential employee assistance programme including an online platform that offers advice & support on topics including finance, health & wellbeing.
- High street discounts.
- Fantastic training & career development opportunities.
- Pension Scheme.
- Monthly rewards & recognition scheme.
- 5.6 weeks holiday per year.
General Assistant employer: SHOWCASE PICTURES LIMITED
Contact Detail:
SHOWCASE PICTURES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Get to know the cinema inside out! Familiarise yourself with the latest releases and the layout of the venue. This way, when you chat with guests, you can provide them with top-notch recommendations and make their experience even better.
✨Tip Number 2
Show off your personality! When you're engaging with customers, let your passion for cinema shine through. A friendly smile and a positive attitude can go a long way in making someone’s day, and it’ll help you stand out as a candidate.
✨Tip Number 3
Practice your communication skills! Whether it's chatting with guests or working with your team, being clear and confident is key. Try role-playing scenarios with friends or family to get comfortable with different customer interactions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can keep an eye on any updates or new opportunities that pop up. We’re excited to see you join our cinema family!
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Show Your Passion for Cinema: When you're writing your application, let your love for cinema shine through! We want to see that you’re not just looking for a job, but that you genuinely enjoy the experience of watching films and engaging with fellow movie lovers.
Highlight Your Customer Service Skills: Make sure to emphasise any experience you have in customer service, even if it’s informal. We’re looking for that positive can-do attitude, so share examples of how you've gone above and beyond to help others.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the General Assistant role. Remember, we want to know why you’d be awesome at creating a first-class experience for our guests!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at SHOWCASE PICTURES LIMITED
✨Know Your Cinema Stuff
Before the interview, brush up on the latest film releases and any special events happening at the cinema. Being able to chat about films shows your passion and helps you connect with the interviewers.
✨Show Off Your Customer Service Skills
Think of examples from your past experiences where you've provided excellent customer service. Even if you haven't worked in a cinema before, any situation where you've helped someone or resolved an issue will do. Be ready to share these stories!
✨Emphasise Your Team Spirit
As a General Assistant, teamwork is key. Prepare to discuss how you work well with others and contribute to a positive environment. Mention any group projects or team activities you've been part of to highlight your collaborative skills.
✨Be Ready for Flexibility Questions
Since the role requires working unsociable hours, be prepared to talk about your availability. Show that you're adaptable and willing to take on different shifts. This will demonstrate your commitment to the role and the team.