Business Admin Apprentice in Essex

MAIN PURPOSE OF ROLE: Our mission is to deliver an on-brand experience, evoking emotions and creating inspiring spaces. As a Business Administration Apprentice, you will be developing your skills and knowledge while supporting the IT, Governance, Risk & Compliance function and wider business areas. This role is designed to provide a structured learning experience alongside day-to-day responsibilities, giving you exposure to key business operations within a fast-paced, multi-site organisation. Working closely with the IT, Governance, Risk & Compliance Manager, you will learn how to support internal processes, systems, and compliance requirements, while building confidence in a professional workplace. Throughout the apprenticeship, you will gain practical experience in areas such as administration, health & safety coordination, IT support, training administration, and document control. This opportunity will enable you to develop core business skills, effective communication, organisation, and an understanding of how a growing national group operates, alongside working towards a recognised Level 3 qualification.

KEY DUTIES/RESPONSIBILITIES:

• Document & Compliance Administration
• Support the maintenance and updating of internal trackers, logs, and records.
• Learn how to monitor expiry dates for policies, procedures, and certifications, ensuring they are reviewed and renewed where required.
• Assist in ensuring documentation is accurately filed and easily accessible.
• Record updates and completed actions, learning how to set reminders for future deadlines.
• Health & Safety & Office Coordination
• Assist in coordinating office servicing and maintenance (e.g. alarms, air conditioning, fire safety equipment).
• Work with front-of-house teams to help ensure servicing schedules are met.
• Support the collection and organisation of subcontractor documentation (e.g. insurance, RAMS), escalating where required.
• Help arrange health & safety site visits with external providers.
• Learn how to log and track non-compliance actions and support follow-up actions.
• Escalate issues to the relevant manager where appropriate.
• Employee Lifecycle Support
• Support onboarding and offboarding processes using established checklists.
• Assist with IT setup and equipment allocation for new starters.
• Help ensure systems, records, and trackers are kept accurate and up to date.
• Training & Development Administration
• Maintain training records and matrices, ensuring accuracy.
• Support monitoring of training requirements and certification expiry dates.
• Assist in coordinating training bookings and sending reminders to employees.
• Learn how to maintain accurate and up-to-date training data.
• IT & Asset Support
• Learn how to log support tickets with external IT providers.
• Support sourcing quotes and processing approved IT purchases.
• Assist in maintaining asset registers and updating tracking systems.
• Support basic IT setup (e.g. equipment checks and preparation).
• Liaise with mobile and IT service providers as required.
• General Business Support
• Provide administrative support across compliance, IT and wider business functions.
• Support ad hoc projects and tasks as part of your development.
• Contribute to maintaining efficient, organised and compliant processes across the business.
• Identify opportunities to improve processes as your knowledge grows.
• Apprenticeship Development
• Work towards a Level 3 Business Administrator Apprenticeship qualification.
• Develop skills in communication, organisation, stakeholder management and business processes.
• Gain experience using workplace systems and tools.
• Receive ongoing support through coaching, mentoring and structured learning.

Ability to travel between Essex and London Sites is required.