At a Glance
- Tasks: Provide 1st & 2nd line IT support and assist with hardware maintenance.
- Company: Join a dynamic team at a leading tech recruitment firm.
- Benefits: Earn up to £30,000 with great benefits and career growth.
- Other info: Onsite role in Stockport, easily commutable from nearby areas.
- Why this job: Perfect for fresh graduates eager to kickstart their IT career.
- Qualifications: Attention to detail, technical mindset, and passion for IT required.
The predicted salary is between 30000 - 30000 £ per year.
Stockport ShortList Recruitment has an opportunity for an IT Support Engineer to join our client based in Stockport on a fully in office basis. The IT Support Engineer will be responsible for 1st & 2nd line support duties and will be a point of contact for all IT support across the business. This role is the perfect opportunity for a fresh graduate or someone who is in the early stages of their IT career. The ideal candidate will have great attention to detail, a technical mindset and a passion for IT.
Responsibilities:
- Provide daily end-user support via helpdesk ticket management and escalation.
- Install, repair, and maintain hardware (PCs, laptops, monitors, printers, etc.).
- Recommend hardware upgrades or replacements as needed.
- Maintain accurate hardware and software asset records.
- Train staff at all levels on effective use of IT resources.
- Set up, dismantle, and relocate desks and workstations.
- Experience with user IT infrastructure, including Windows 10/11 environments.
- Experience with hardware (PCs, laptops, printers, phones, peripherals).
- Exposure to networking components (routers, switches, access points).
- Basic networking knowledge and troubleshooting experience.
- Strong IT problem‑solving abilities and eagerness to learn.
- Articulate with strong written and verbal communication skills.
The IT Support Engineer will receive a salary of up to £30,000 plus benefits. This is an onsite role based in Stockport requiring 5 days in office. It is commutable from Manchester, Cheadle, Wythenshawe, Wilmslow and Marple.
If you are interested in the IT Support Engineer position, then please click APPLY NOW!
IT Support Engineer employer: Shortlist Recruitment
At ShortList Recruitment, we pride ourselves on being an excellent employer, offering a vibrant work culture that fosters collaboration and innovation. Our Stockport office provides a supportive environment for IT Support Engineers, with ample opportunities for professional growth and development, making it an ideal place for recent graduates or those early in their IT careers to thrive. With competitive salaries and a commitment to employee well-being, we ensure that our team members feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer
✨Join IT Consulting Meetups
Check out local IT consulting meetups or tech conferences in your area. These events are golden opportunities for us to network, meet potential employers, and pick up insider tips about what's happening in the industry. Plus, you might even get a chance to introduce yourself directly to recruiters from companies like Shortlist Recruitment!
✨Tap Into Online Communities
Get involved in online platforms like LinkedIn groups or dedicated forums for IT consulting. Engaging in discussions and sharing your insights can help us build valuable connections and get noticed by hiring managers. The more active we are in these spaces, the better our chances to land that entry-level gig!
✨Use University Resources
If you're still at uni, don't forget your career services! They often have exclusive job fairs or internship programmes tailored for students in IT consulting. We should definitely take advantage of these opportunities before graduation—it's a great way to get a foot in the door with companies like Shortlist Recruitment.
✨Showcase Your Skills with Projects
Start building a portfolio of relevant projects or case studies, even if they’re just personal or academic. Showcasing our skills in a tangible way can really impress potential employers. When we apply, let's make sure to highlight these projects in our applications to make us stand out in the crowd!
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Highlight Your Tech Skills:In the IT consulting world, it’s super important to showcase your technical skills. Make sure your CV lists relevant programming languages, tools, or platforms you’re familiar with. If you've done any coursework or certifications related to cloud services or software development, weave those into your application!
Showcase Problem-Solving Abilities:IT consulting is all about solving problems for clients, so make your cover letter pop by including examples of how you've tackled challenges in the past. This could be from school projects, internships, or even personal projects. Let us know how you approached the problem and what the outcome was!
Tailored CV for Entry-Level:For an entry-level position like this, keep your CV concise and focused. Highlight your educational background, relevant projects, and any internships or practical experience. Use bullet points to keep it easy to read, and don't hesitate to include your university or any relevant coursework that shows your potential!
Express Enthusiasm in Your Application:As you're starting in your career, it’s vital to convey your eagerness to learn and grow. In your cover letter, mention why you’re excited about the role at Shortlist Recruitment and how it aligns with your career aspirations. We love seeing candidates who are genuinely passionate about the field!
How to prepare for a job interview at Shortlist Recruitment
✨Master the Basics of IT Consulting
Since you're aiming for an entry-level position in IT consulting, make sure you've got a solid grasp of fundamental consulting concepts and frameworks. Brush up on your problem-solving techniques and prepare to discuss how you would approach real-world IT challenges - the interviewers will want to see your analytical thinking in action!
✨Get Comfortable with Tools of the Trade
Familiarise yourself with common tools and software used in IT consulting, like project management software and data analysis tools. Being able to mention your experience (or even a hypothetical example) with these can give you an edge and show that you're prepared to hit the ground running at Shortlist Recruitment.
✨Show Your Willingness to Learn
As this is an entry-level role, employers like Shortlist Recruitment will be keen to see your eagerness to grow. Prepare to discuss your learning journey, any certifications you've pursued, or industry-relevant projects you’ve tackled during your studies – it’ll highlight your motivation and potential!
✨Prepare for Scenario-Based Questions
IT consulting interviews often include scenario-based questions to test your problem-solving and critical thinking skills. Think of a couple of past group projects or internships where you faced challenges and how you overcame them. This demonstrates not only your technical prowess but also your teamwork and communication skills.
