At a Glance
- Tasks: Support and maintain critical systems while troubleshooting and resolving technical issues.
- Company: Growing fintech SaaS business with a focus on cloud-based solutions.
- Benefits: Up to £45,000 salary, hybrid working, flexibility, and enhanced pension scheme.
- Other info: Remote work with occasional office visits in Chester; great career growth potential.
- Why this job: Join a dynamic team and make a real impact in the financial services sector.
- Qualifications: Experience in application support and knowledge of modern web applications and APIs.
The predicted salary is between 45000 - 45000 € per year.
ShortList Recruitment have an exciting opportunity for a Support Developer to join a growing fintech SaaS business that provides cloud-based technology solutions to the financial services sector. The company is continuing to invest heavily in its technology and operations teams as it scales its platform and client services capabilities.
As a Support Developer, you’ll play a key role in supporting and maintaining critical production systems and APIs used by financial services clients. The role is heavily focused on troubleshooting, technical investigations, client interaction and platform support, while also contributing to bug fixes, platform improvements and internal tooling enhancements.
Responsibilities:- Investigate, troubleshoot and resolve production and integration issues across web applications and APIs.
- Act as a technical point of contact for clients, supporting investigations and resolving technical queries.
- Monitor application logs, alerts and operational tooling to identify root causes of issues.
- Contribute to bug fixing, platform improvements and operational support tooling.
- Collaborate with engineering, operations and external stakeholders to maintain platform stability and service quality.
- Support testing, deployments and ongoing maintenance activities across the platform.
- Previous experience in an Application Support, Technical Support Engineering or similar role.
- Experience supporting modern web applications, REST APIs and cloud-based platforms.
- Commercial experience with Node.js and relational databases such as MySQL.
- Exposure to React, Gatsby or similar front-end technologies.
- Experience investigating production issues, analysing logs and performing root cause analysis.
- Strong communication skills with the ability to work directly with technical and non-technical clients.
The Support Developer role is offering a salary of up to £45,000 plus excellent benefits including hybrid working, strong flexibility and an enhanced pension scheme. The role is predominantly remote with occasional travel to offices in Chester. It is commutable from Liverpool, Wirral, Runcorn, Warrington and North Wales.
If you are interested in the Support Developer role, APPLY NOW!
Support Developer in Chester employer: ShortList Recruitment Limited
Join a dynamic fintech SaaS business in Chester, where innovation meets opportunity. As a Support Developer, you'll benefit from a flexible hybrid working model, an enhanced pension scheme, and a culture that prioritises employee growth and collaboration. With a focus on technology investment and a supportive work environment, this role offers a chance to make a meaningful impact while enjoying a balanced work-life experience.
Contact Detail:
ShortList Recruitment Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Support Developer in Chester
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those involving Node.js or APIs. This gives potential employers a taste of what you can do beyond your CV.
✨Tip Number 3
Prepare for interviews by brushing up on common troubleshooting scenarios. Be ready to discuss how you've resolved production issues in the past, as this will demonstrate your problem-solving skills.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Support Developer in Chester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in application support or technical support engineering, especially if you've worked with web applications and APIs.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Support Developer role. Share specific examples of how you've tackled production issues or improved platform stability in your past roles.
Show Off Your Technical Skills:Don’t forget to mention your experience with Node.js, MySQL, and any front-end technologies like React or Gatsby. We want to see how your technical background aligns with what we need for this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at ShortList Recruitment Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Node.js, REST APIs, and relational databases like MySQL. Be ready to discuss your previous experiences with these technologies and how you've used them to troubleshoot issues.
✨Prepare for Client Interaction Scenarios
Since the role involves direct communication with clients, think about past situations where you've resolved technical queries. Practise explaining complex concepts in simple terms, as you'll need to communicate effectively with both technical and non-technical clients.
✨Showcase Your Problem-Solving Skills
Be prepared to walk through a few examples of how you've investigated and resolved production issues. Highlight your analytical skills and your approach to root cause analysis, as this will be crucial for the Support Developer role.
✨Familiarise Yourself with the Company
Research the fintech SaaS business and understand their cloud-based solutions. Knowing their products and services will not only help you answer questions but also show your genuine interest in the company and its mission.
