Performance Analyst

Lead Performance Analyst UK | Hybrid (Remote & On-Site as Required at offices throughout the UK) Competitive Salary + Benefits About the Role We are seeking a Lead Performance Analyst to drive service performance improvements in line with government standards and regulations. This role involves monitoring key metrics, analyzing user behavior, and optimizing digital services. The successful candidate will work closely with stakeholders to ensure seamless data-driven decision-making and compliance with service performance frameworks. Key Responsibilities Develop and maintain a performance measurement framework to assess service effectiveness. Collect, analyze, and present key performance data to stakeholders and senior decision-makers. Configure and monitor Google Analytics, Google Tag Manager, and Looker Studio to track user activity. Identify areas for improvement and recommend strategic optimizations. Create dashboards and visual reports to track performance trends. Lead performance analysis at Beta and Live service assessments. Stay up to date with best practices and government…