At a Glance
- Tasks: Support the Credit Control Team in managing accounts and resolving customer queries.
- Company: Join Shorterm Group, a leading technical engineering recruiter in the UK.
- Benefits: Gain hands-on experience while working towards a Level 2 qualification.
- Other info: Enjoy a supportive environment with opportunities for career development.
- Why this job: Kickstart your finance career with practical skills and potential for full-time employment.
- Qualifications: GCSE English and Maths at Grade C or 4; A Levels preferred.
The predicted salary is between 19475 - 25000 £ per year.
Introduction
Are you looking to start your career in finance and build commercial skills from day one?
We're looking for a motivated and enthusiastic individual to join our Credit Control Team.
The opportunity is ideal for someone at the beginning of their career who wants to develop practical experience while working towards a recognised qualification.
About the Employer
Shorterm Group are one of the largest and fastest growing specialist technical engineering recruiters in the UK, supporting employers with expert help and assistance, ensuring they can fill skills shortages with the right people for future success.
What You'll Do
As a Credit Control Apprentice, you’ll support the team in managing customer accounts and maintaining strong client relationships.
You’ll develop key skills in communication, problem‑solving and financial processes.
Your responsibilities will include
- Allocating incoming payments accurately and efficiently
- Resolving customer queries and invoice disputes
- Communicating with customers via phone and email to support timely payments
- Contributing to monthly collection targets and team performance
- Outcome
During your apprenticeship, you’ll gain valuable hands‑on experience while working to achieve a Level 2 CICM Diploma in Credit and Collections.
We hope to offer a full‑time position post qualification and provide ongoing support to develop your career.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Team working
- Keen to learn
Qualifications
Essential
- GCSE English – Minimum Grade C or 4
- GCSE Maths – Minimum Grade C or 4
- Desired
- A Level – Any – A to D pass
- Course Information
Course: Credit controller and collector (level 2) Level: 2 Route: Legal, finance and accounting Apprenticeship Level: Intermediate
- Working Arrangements
- Working Week: Monday to Thursday, 8.30am to 5.30pm (1 hour lunch). Friday, 8.30am to 3.00pm (1 hour lunch).
- Expected Duration: 1 Year 6 Months
- Training Provider: SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
- #J-18808-Ljbffr
Credit Controller Apprentice employer: Shorterm Limited
Shorterm Group is an excellent employer for those starting their career in finance, offering a supportive work culture that prioritises employee growth and development. As a Credit Controller Apprentice, you'll gain hands-on experience while working towards a recognised qualification, with the potential for a full-time position upon completion. Located in the UK, the company fosters a collaborative environment where your contributions are valued, and you can develop essential skills in communication and problem-solving.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller Apprentice
✨Get Involved with Campus Recruitment Events
Apprenticeships in banking and financial services often come through campus recruitment days. Keep an eye out for events hosted by your university or local banks, as these can be golden opportunities for us to meet recruiters face-to-face and make a great first impression.
✨Engage with Professional Bodies
Join organisations like the Institute of Chartered Accountants or the Chartered Institute of Banking. These memberships can provide valuable resources and networking opportunities, plus, they often have dedicated sections for apprenticeships and early-career roles that can point us in the right direction.
✨Follow the Right Companies on Social Media
Banks and financial services firms love to share their stories on social media! Follow companies like Shorterm Limited to keep up with their latest apprenticeship opportunities and insider news. Engaging with their posts could give us an edge when it comes to the application.
✨Utilise Your University’s Career Service
Your university's career service is a treasure trove of information for apprenticeships in banking. They often have connections to employers like Shorterm Limited, so don't hesitate to tap into their resources and advice!
We think you need these skills to ace Credit Controller Apprentice
Some tips for your application 🫡
Show Off Your Maths Skills:In the banking and financial services sector, being good with numbers is a must! Make sure to highlight any relevant maths qualifications or experience in your application, as well as any projects or coursework that demonstrate your analytical skills.
Emphasise Your Willingness to Learn:As this is an apprenticeship, companies like Shorterm Limited want to see your enthusiasm for the industry and your eagerness to learn. In your cover letter, chat about why you’re interested in banking and any specific areas you’re excited to explore. Show them that you’re ready to soak up knowledge like a sponge!
Highlight Relevant Experience (Even If It's Limited):Whether it's a part-time job, volunteer experience, or even a school project, mention any relevant experience related to banking or finance. This could include customer service roles or any projects where you handled budgeting. We’re all about showing how you can apply your skills, even if they’re from unconventional backgrounds.
Tailor Your CV for Impact:Make sure your CV isn’t just a list of duties. Tailor it to reflect skills that appeal to financial services, like attention to detail and communication skills. Don’t forget to keep it clear and concise, showing how you’re a perfect fit for the apprenticeship at Shorterm Limited!
How to prepare for a job interview at Shorterm Limited
✨Brush Up on Financial Principles
Since you're diving into the banking and financial sector with an apprenticeship, it’s crucial to familiarise yourself with key concepts like interest rates, investment strategies, and basic financial accounting. Make sure you can share your understanding of these principles during the interview, as they'll likely pop up in practical scenarios.
✨Be Ready for Scenario-Based Questions
In the world of banking, interviewers love to throw real-world scenarios at you. Prepare for questions that ask how you'd handle customer inquiries or solve financial challenges. Practising these types of situational responses can really showcase your problem-solving skills and customer service abilities, both of which are essential in this field.
✨Show Your Eagerness to Learn
As an apprenticeship candidate, what's going to set you apart is your motivation to learn and grow in the role. Be sure to express your excitement about entering the banking world and highlight any steps you've already taken to educate yourself, whether through courses, workshops, or relevant hobbies.
✨Prepare Your Questions About Company Culture
When interviewing with Shorterm Limited, don’t shy away from asking about their company culture and training programmes for apprentices. This shows that you're not only focused on the role but also interested in how you'll fit within the team, which is a major factor for your future success in the apprenticeship.
