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- Tasks: Assist with maintenance and repairs of client systems while learning on the job.
- Company: Join a dynamic team focused on providing top-notch engineering solutions across the UK.
- Benefits: Enjoy a company van, fuel card, food allowance, and hotel accommodation.
- Why this job: Gain hands-on experience, develop skills, and enjoy a supportive work culture.
- Qualifications: Basic understanding of electrical and mechanical principles; willingness to learn is key.
- Other info: Opportunity for promotion as you prove your competency and commitment.
The predicted salary is between 24000 - 32000 £ per year.
Salary: £32,055 per annum
Hours: 47.5 per week
Travel: Nationwide travel to company sites (regionalization efforts where possible)
Benefits: Company van, fuel card, food allowance, hotel accommodation
Role Overview:
The Junior Field Service Engineer is responsible for assisting with maintenance and repairs of client systems, including carriage wash plants, controlled emission toilet extraction plants, and fluid/fuel storage and dispensing systems within depots. The role involves learning on the job, adhering to safety standards, and providing excellent customer service while supporting senior engineers.
Key Responsibilities:
- Assist senior engineers with scheduled maintenance and reactive call-outs.
- Carry out basic repairs and maintenance under supervision.
- Ensure job sheets, work schedules, and site reports are completed accurately, signed by clients, and submitted daily.
- Comply with all relevant standards, including Railway Group Standards, Network Rail, and Train Operating Company Standards.
- Be the first point of contact with clients, demonstrating professionalism and good customer service.
- Book on and off-site with client representatives, ensuring proper procedures are followed.
- Always wear appropriate PPE when reporting for duty.
- Report accidents, incidents, or safety hazards immediately to supervisors.
- Maintain a functional company mobile phone and report any issues.
- Obtain authorization for additional hours in emergency situations.
- Keep the company vehicle in good condition and report any defects.
- Be 'on-call' once competency is proven, as directed.
- Attend safety meetings and undertake other duties as reasonably required.
Qualifications & Competencies:
- Basic understanding of electrical and mechanical principles.
- Knowledge of the correct use of tools, equipment, and PPE.
- Valid PTS (Personal Track Safety) certificate within six months of employment.
- Willingness to learn, develop, and progress within the company.
- Good communication and customer service skills.
- Ability to adhere to safety procedures and company policies.
Development & Progression:
The core aim for the Junior Engineer is to learn, improve, and develop skills with the opportunity for promotion within the business.
For more information about this role and how to apply please call Bradley Bayliss on or alternatively email your application to.
Junior Field Service Engineer employer: Shorterm Group
Contact Detail:
Shorterm Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific equipment and systems mentioned in the job description, such as carriage wash plants and controlled emission toilet extraction plants. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees in similar roles to gain insights into the company culture and expectations. This can provide you with valuable information that may help you stand out during the selection process.
✨Tip Number 3
Prepare to discuss your understanding of safety standards and procedures relevant to the role. Being able to articulate your commitment to safety will show that you take the responsibilities of a Junior Field Service Engineer seriously.
✨Tip Number 4
Demonstrate your willingness to learn and develop by preparing questions about training opportunities and career progression within the company. This shows that you are not just looking for a job, but are interested in a long-term career with us.
We think you need these skills to ace Junior Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Junior Field Service Engineer role. Emphasise any technical knowledge, customer service experience, and your willingness to learn.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific responsibilities from the job description and explain how your background makes you a great fit for the role.
Highlight Safety Awareness: Given the importance of safety in this role, include any relevant training or certifications you have, such as a PTS certificate, and demonstrate your understanding of safety procedures in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Shorterm Group
✨Show Your Willingness to Learn
As a Junior Field Service Engineer, demonstrating your eagerness to learn and develop is crucial. Be prepared to discuss how you have approached learning in the past and express your enthusiasm for gaining new skills on the job.
✨Highlight Your Customer Service Skills
Since you'll be the first point of contact with clients, it's important to showcase your customer service abilities. Share examples of how you've successfully interacted with customers or resolved issues in previous roles.
✨Understand Safety Standards
Familiarise yourself with relevant safety standards and procedures, as adherence to these is vital in this role. Be ready to discuss how you prioritise safety in your work and any experiences you have that relate to this.
✨Prepare for Technical Questions
Expect questions related to basic electrical and mechanical principles. Brush up on your technical knowledge and be ready to explain how you would approach maintenance and repairs under supervision.
