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- Tasks: Support daily operations, manage bookings, and coordinate logistics in a busy depot.
- Company: Dynamic company in the hire industry with a focus on teamwork.
- Benefits: Competitive salary, benefits package, and opportunities for career growth.
- Other info: Fast-paced environment with a chance to learn and grow your career.
- Why this job: Be the backbone of operations and make a real difference in customer service.
- Qualifications: Experience in logistics or service roles, strong admin skills, and great communication.
The predicted salary is between 30000 - 35000 £ per year.
We are currently looking to appoint a Hire Controller / Operations Coordinator to support the day-to-day running of a busy depot in the Glasgow Region. This is a pivotal role within the team, acting as the right-hand person to the General Manager, ensuring operations run smoothly across bookings, logistics, and customer coordination/events.
This is a varied and fast-paced position combining administration, customer service, and operational coordination. You will be responsible for managing bookings, liaising with customers, and ensuring equipment is delivered and collected efficiently.
Key Responsibilities- Acting as a key support to the Depot Manager across daily operations
- Managing incoming enquiries, preparing quotes, and converting to bookings
- Coordinating hire schedules, deliveries, and collections
- Liaising with customers to understand requirements and provide solutions
- Managing logistics and working closely with drivers and onsite teams
- Handling account management for repeat and key clients
- Maintaining accurate records across internal systems and documentation
- Experience in a hire desk, logistics, coordination, or service-based role
- Strong administrative and organisational skills
- Excellent communication skills
Hire Controller employer: Shorterm Group
Contact Detail:
Shorterm Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their operations and think about how your skills can make a difference. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Hire Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hire Controller role. Highlight your experience in logistics, customer service, and administration. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your past experiences that relate to the key responsibilities mentioned in the job description.
Show Off Your Communication Skills: Since this role involves liaising with customers and managing bookings, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Shorterm Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hire Controller. Familiarise yourself with the key tasks like managing bookings and coordinating logistics. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves liaising with customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you successfully handled enquiries or resolved issues. This will highlight your ability to provide solutions and maintain strong client relationships.
✨Demonstrate Your Organisational Skills
As an Operations Coordinator, you'll need to juggle multiple tasks. Bring examples of how you've managed your time effectively in past roles. You could mention tools or methods you use to stay organised, which will reassure them that you can handle the fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.