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- Tasks: Support sales activities and manage customer relationships in a dynamic marine engineering environment.
- Company: Join a leading marine engineering firm with a focus on teamwork and innovation.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Exciting opportunity to grow your career in a fast-paced industry.
- Why this job: Be a vital part of a team that drives business success and customer satisfaction.
- Qualifications: Experience in office administration or sales support is preferred; strong communication skills are essential.
We are looking for a Sales Administrator / Sales Support / Coordinator to provide essential administrative, operational, and sales support to ensure the efficient day-to-day running of the business. The position plays a key role in maintaining office processes, supporting sales activities, managing customer relationships, and coordinating logistics within a marine engineering environment.
Key Responsibilities:
- Maintain accurate purchase and sales ledgers
- Handle incoming calls and respond to general enquiries
- Welcome and assist visiting customers
- Ensure the office remains organised and presentable
- Manage petty cash and monitor office supplies
- Provide first aid support when required
- Assist the sales team with quotations, proposals, and order processing
- Develop and maintain strong relationships with customers and suppliers
- Respond to inbound enquiries and support lead generation activities
- Keep CRM systems updated with accurate customer information
- Offer basic product advice and customer support
- Identify potential sales opportunities and contribute to business growth
- Process incoming goods and support stock control using management systems
- Coordinate shipments and collections
- Manage repairs and servicing of customer equipment
- Handle manufacturer warranty claims
- Organise re-certification of tools and safety equipment
- Process timesheets, overtime, expenses, and credit card reconciliations
- Support reporting processes and maintain accurate records
- Monitor stock levels and assist with inventory management
- Arrange travel and accommodation bookings
- Liaise with internal teams (technical, engineering, support) to ensure service delivery
Skills & Experience:
- Previous experience in office administration and/or sales support preferred
- Experience within marine, technical, or electronics sectors is an advantage
- Proficient in Microsoft Office (Excel, Word, Outlook) and CRM systems
- Strong organisational skills with the ability to multitask effectively
- Excellent communication and interpersonal skills
- Able to work independently and collaboratively within a team
- Must hold the full rights to work within the UK
Administrator / Sales Support in Great Yarmouth employer: Shorterm Group
Contact Detail:
Shorterm Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator / Sales Support in Great Yarmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the marine engineering field and let them know you're on the lookout for opportunities. Sometimes, it's all about who you know, so don’t be shy about asking for introductions or advice.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills can contribute to their success. Practise common interview questions and have some examples ready that showcase your organisational and multitasking abilities.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and gives you another chance to highlight why you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Administrator/Sales Support role. Plus, it’s a great way to stay updated on new openings and get noticed by our hiring team.
We think you need these skills to ace Administrator / Sales Support in Great Yarmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Administrator / Sales Support. Highlight your relevant experience in office administration and sales support, especially if you've worked in marine or technical sectors. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that relate to the key responsibilities listed in the job description. We love seeing enthusiasm and personality!
Show Off Your Skills: Don’t forget to showcase your organisational skills and proficiency in Microsoft Office and CRM systems. If you have examples of how you've managed multiple tasks or improved processes, share those! We appreciate candidates who can demonstrate their capabilities.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Shorterm Group
✨Know Your Stuff
Before the interview, make sure you understand the role of an Administrator / Sales Support. Familiarise yourself with the key responsibilities listed in the job description, especially around managing customer relationships and supporting sales activities. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Skills
Be ready to discuss your previous experience in office administration or sales support. Think of specific examples where you've maintained accurate records, handled enquiries, or supported a sales team. Highlight your proficiency in Microsoft Office and any CRM systems you've used, as these are crucial for the role.
✨Demonstrate Your Organisational Skills
Since this role requires strong organisational skills, prepare to talk about how you manage multiple tasks effectively. You might want to share a story about a time when you successfully juggled various responsibilities, like coordinating shipments while assisting customers. This will illustrate your ability to multitask in a busy environment.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, the tools they use for inventory management, or how they measure success in the role. This shows that you're not only interested in the position but also keen on contributing to the company's growth.