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- Tasks: Support sales activities and manage customer relationships in a dynamic marine engineering environment.
- Company: Join a leading marine engineering company with a focus on teamwork and innovation.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Exciting opportunity to work in a fast-paced environment with career advancement potential.
- Why this job: Be a vital part of a team that drives business success and customer satisfaction.
- Qualifications: Experience in office administration or sales support; strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Sales Administrator / Sales Support / Coordinator to provide essential administrative, operational, and sales support to ensure the efficient day-to-day running of the business. The position plays a key role in maintaining office processes, supporting sales activities, managing customer relationships, and coordinating logistics within a marine engineering environment.
Key Responsibilities:
- Maintain accurate purchase and sales ledgers
- Handle incoming calls and respond to general enquiries
- Welcome and assist visiting customers
- Ensure the office remains organised and presentable
- Manage petty cash and monitor office supplies
- Provide first aid support when required
- Assist the sales team with quotations, proposals, and order processing
- Develop and maintain strong relationships with customers and suppliers
- Respond to inbound enquiries and support lead generation activities
- Keep CRM systems updated with accurate customer information
- Offer basic product advice and customer support
- Identify potential sales opportunities and contribute to business growth
- Process incoming goods and support stock control using management systems
- Coordinate shipments and collections
- Manage repairs and servicing of customer equipment
- Handle manufacturer warranty claims
- Organise re-certification of tools and safety equipment
- Process timesheets, overtime, expenses, and credit card reconciliations
- Support reporting processes and maintain accurate records
- Monitor stock levels and assist with inventory management
- Arrange travel and accommodation bookings
- Liaise with internal teams (technical, engineering, support) to ensure service delivery
Skills & Experience:
- Previous experience in office administration and/or sales support preferred
- Experience within marine, technical, or electronics sectors is an advantage
- Proficient in Microsoft Office (Excel, Word, Outlook) and CRM systems
- Strong organisational skills with the ability to multitask effectively
- Excellent communication and interpersonal skills
- Able to work independently and collaboratively within a team
- Must hold the full rights to work within the UK
Locations
Administrator / Sales Support in Great Yarmouth, Norfolk employer: Shorterm Group
Contact Detail:
Shorterm Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator / Sales Support in Great Yarmouth, Norfolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the marine engineering field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their products and services, especially in the marine sector. This will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As an Administrator/Sales Support, you'll need to interact with customers and colleagues regularly. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Administrator / Sales Support in Great Yarmouth, Norfolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous admin or sales support roles you've had, especially if they relate to marine engineering or similar sectors.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific experiences that demonstrate your organisational skills and ability to manage customer relationships.
Show Off Your Tech Skills: Since proficiency in Microsoft Office and CRM systems is key, don’t forget to mention your experience with these tools. If you have any examples of how you've used them to improve processes, share those!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Shorterm Group
✨Know Your Stuff
Make sure you brush up on the company’s background and the marine engineering sector. Familiarise yourself with their products and services, as well as any recent news or developments. This will show that you're genuinely interested and prepared.
✨Showcase Your Skills
Prepare specific examples from your past experiences that highlight your organisational skills, multitasking abilities, and customer relationship management. Think of situations where you successfully supported a sales team or improved office processes.
✨Practice Makes Perfect
Rehearse common interview questions related to administrative roles and sales support. Consider questions like how you handle multiple tasks or manage customer inquiries. Practising your responses will help you feel more confident during the actual interview.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the tools they use for CRM, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.